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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BugHerd logo
Bug Tracking Software

4.8 36 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bugfender logo
Bug Tracking Software

4.2 21 user ratings

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Overview

Description BugHerd is a bug tracking and reporting solution specially developed for websites and online applications. This software makes it simple to gather, manage, and act on your client's website feedback. Agencies, designers, developers, marketers, and project managers absolutely love this tool as it reduces their work to a very great extent. BugHerd is the most effective platform for gathering, organizing, and acting on website feedback. Its bug-tracking software is extremely useful and functions similarly to sticky notes on a website. You may use this user-friendly browser extension to pin feedback to a webpage, which can include screenshots and videos. All pinned feedback receives contextual metadata by default. Feedback prompts the creation of task cards, which aids in the management of your workflow. BugHerd is one of the most user-friendly and effective bug tracking solutions available. It's a no-brainer to add this tool to your arsenal because it has simple steps, the ability to pin bugs like sticky notes, and the confidence of a large client base. Also, the software offers a free trial version along with a wide range of premium plans to choose from. Read more Bugfender lets you see your mobile or web application logs remotely for any given user. Reproduce and fix bugs faster than ever. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Enable or disable the devices you want to debug with Device Config panel, homing in on the users you need to track and offering bespoke, intuitive care. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.00.
  • Free Trial Available
  • Bugfender Offers Free-forever plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    74%
  • Momentum
    60%
  • Popularity
    84%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    69%
  • Momentum
    64%
  • Popularity
    80%

Features

Total Features
6 Features
11 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 3 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.8/5 36 user ratings
    4.2/5 21 user ratings
    Ratings Distribution
    • Excellent

      80%
    • Very Good

      19.3%
    • Average

      0%
    • Poor

      0.7%
    • Terrible

      0%
    • Excellent

      36.4%
    • Very Good

      50%
    • Average

      13.6%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    BugHerd is praised for its user-friendly interface, intuitive bug tracking and reporting features, seamless integration with various development tools, and responsive customer support. Users appreciate its ability to streamline the bug tracking process, facilitate collaboration among team members, and improve the overall quality of their software products. While some users mention occasional glitches and performance issues, the majority of reviews highlight BugHerd's effectiveness in enhancing team productivity and ensuring efficient bug management.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.00.
    • Free Trial Available
    • Bugfender Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Standard $39.00 $39.00 per user / month

    Studio $59.00 $59.00 per user / month

    Premium $109.00 $109.00 per user / month

    Deluxe $189.00 $189.00 per user / month

    Free Free

    Basic Others

    Pro Others

    Premium Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Remote Logging
    + 1 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Melbourne, Australia Founded in: 2011 Located in: Baiersbronn, Germany
    Contact Details

    Not available

    https://bugherd.com/

    Not available

    https://bugfender.com/

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