Home/Bug Tracking Software/Bugfender vs BugReplayUpdated on: April 20, 2024

Compare Bugfender vs BugReplay

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Bugfender lets you see your mobile or web application logs remotely for any given user. Reproduce and fix bugs faster than ever. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Enable or disable the devices you want to debug with Device Config panel, homing in on the users you need to track and offering bespoke, intuitive care. ..show more

BugReplay is an innovative visual feedback and debugging tool for identifying and fixing bugs. It is a sought after platform for providing clients with perfectly detailed bug reports along with the solutions undertaken. Clients can synchronise and screen-record their data in real-time to allow BugReplay for fixing possible bugs. inbuilt annotation tools further make it easier to communicate the feedback clearly to the concerned authorities. BugReplay comes with an array of features, enabling seamless operations. Firstly, clients can record their webcam along with the screen recording to have narrated bug fixes, reports and other necessary tutorials for the team at hand. The report is completely modifiable and clients can put in their comments at any portion of their liking to highlight portions that need to be noticed. BugReplay’s robust AIs make it easier for the tool to integrate itself with third-party applications without notable hassles and that also includes integration with accounts at Bugsnag and Papertrail. Clients can also manage their tickets with easy assigning and attachments. ..show more

Features

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Baiersbronn, Germany

New York, New York

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

For indie developers and experimental applications

Features

  • 100K Daily Log Lines
  • 24 hour Log Retention
  • 3 Team Members
  • Summary Email Daily
Basic
Others

€29 per Month billed Yearly

€37.70 per Month billed Monthly

For startups caring about the quality of their apps

Features

  • 500K Daily Log Lines
  • 7-day Log Retention
  • 5 Team Members
  • Summary Email Daily
  • Crash Reporting
  • GDPR DPA

Based upon the Daily Log Lines, the pricing varies

Pro
Others

€89 per Month billed Yearly

€115.70 per Month billed Monthly

For agencies and product companies

Features

  • 1M Daily Log Lines
  • 30-day Log Retention
  • 20 Team Members
  • Summary Email Daily
  • Crash Reporting
  • GDPR DPA
  • Fine-Grained Permissions
  • Log Archiving in Amazon S3
  • User Feedback Collection
  • SSO with SAML/LDAP
  • API Access (beta)
  • Webhooks (beta)
  • On-Premise (available)

Based upon the Daily Log Lines, the pricing varies

Premium
Others

€399 per Month billed Yearly

€518.70 per Month billed Monthly

For companies with enterprise-grade requirements

Features

  • 5M Daily Log Lines
  • 30-day Log Retention (customizable)
  • 50 Team Members
  • Summary Email Daily
  • Crash Reporting
  • GDPR DPA
  • Fine-Grained Permissions
  • Log Archiving in Amazon S3
  • User Feedback Collection
  • SSO with SAML/LDAP
  • API Access (beta)
  • Webhooks (beta)
  • On-Premise (available)
  • SLA Guarantees
  • Volume Discounts
  • Priority Support
  • ISO 27001 Certified Datacenter
  • Purchase Order Billing
  • Single Tenant Instance (available)
  • Custom Terms (contact us)

Based upon the Daily Log Lines, the pricing varies

View Price Page
Single
$15 /Month

$15 per month billed yearly

Features

  • 1 user
  • 50 videos/month
  • Unlimited screenshots
Team
$150 /Month

$150 per month billed yearly

Features

  • 10 users
  • 500 videos/month
  • Unlimited screenshots
  • 3rd-Party Integrations
Organization
$300 /Month

$300 per month billed yearly

Features

  • 20 users
  • 1000 videos/month
  • Unlimited screenshots
  • 3rd-Party Integrations
  • Feedback tool
Custom
Custom

Features

  • Large network traffic logs
  • Custom features
  • More team members
  • More videos per month
View Price Page

SCREENSHOTS

Bugfender Screenshots
View 2 screenshot(s)
BugReplay Screenshots

INTEGRATIONS

  • Intercom
  • Basecamp
  • GitHub
  • Trello
  • Freshdesk
  • Slack
  • Redbooth
  • Zendesk Support
  • Zapier
  • Bitbucket
  • Jira
    NA

ALTERNATIVES

Top alternatives to Bugfender

Sentry
Sentry
Usersnap
Usersnap
Bugsnag
Bugsnag
Instabug
Instabug
Honeycomb
Honeycomb

Top alternatives to BugReplay

Sentry
Sentry
Usersnap
Usersnap
Bugsnag
Bugsnag
Instabug
Instabug
Honeycomb
Honeycomb