Compare Broadly vs Revi

Summary

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. ..show more

Revi software is a platform used to manage customer reviews for your ecommerce business. Everything is automated in Revi. Within a few days of their purchase, your clients will receive an email requesting them to post a review. To improve your search engine rankings, collect customer feedback and publish it on social media. Manage your website's customers and automate the sharing of the best comments on Facebook and Twitter. Dashboard allows you to track response percentages, analytics, and configuration. Some of their features include - Potentially improved search engine results rankings. When producing results rankings, search engines consider the number of times a business name appears. This is boosted by posts that include your company's name. Revi works perfectly in the main content managers like Prestashop, Magento, Opencart, WooCommerce. One of their most interesting features is that it is completely customizable. Regardless of the content manager you use or the industry in which your company operates, you may now have a customised version of Revi. Different components of your consumers' experience, such as the product, delivery, and/or customer service, will be valued differently. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

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