Broadly vs Reputation Loop Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Broadly

Reputation Management Software

4.9 109 user ratings

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Reputation Loop

Reputation Management Software

4.6 28 user ratings

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Overview

Description	Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more	Reputation Loop is a Reputation Marketing platform designed for local businesses to help them grow their 5-Star reputation and get feedback from their existing customers. The platform was built to create a “hands-off” approach for business owners, allowing them to focus on their company and customers. Read more
Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Not Available
SW Score & Breakdown	76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 78% Momentum 61% Popularity 85%
SaaSworthy Awards	# 7 Fastest Growing # 7 Most Popular	# 9 Fastest Growing

Features

Total Features	0 Features	8 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.9/5 109 user ratings	4.6/5 28 user ratings
Ratings Distribution	Excellent 92.1% Very Good 7% Average 0% Poor 0.9% Terrible 0%	Excellent 78.5% Very Good 12.3% Average 3.1% Poor 3.1% Terrible 3.1%
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Pricing

Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	Broadly Custom Plan Custom
	View Detailed Pricing	Not Available

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