Home/Reputation Management Software/Broadly vs Hey vs Listen!Updated on: March 29, 2024

Compare Broadly vs Hey vs Listen!

77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. ..show more

Hey,Listen! is a simple app to engage customers and receive feedback about their experiences through the buying journey. Users can also use it to collect ideas about features that customers yearn for or track the most frequent bugs that customers are encountering. All the user needs to do is create a project, add relevant details and share the link with their customers. By understanding what their clients want, users can invest their resources into delivering what actually sells. Different projects can be created for varying needs, such as apps, events, or processes. The app even supports up to 5 languages, which include English, German, French, Japanese, and Russian. The features include the ability for clients to add unlimited ideas to projects, comment on each other’s ideas, admin deletion of unwanted ideas, HTTP support, and more. It also comes with a free forever plan. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States / 510.400.6039

Port Louis, Mauritius

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Broadly Custom Plan
Custom

Features

  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
View Price Page
Bunny
Free

Features

  • 1 project

All the Plans includes these Features

  • Add new ideas
  • Mark ideas as planned, done, etc.
  • Multiple projects
  • Comment on ideas
  • Comment as admin
  • Localization
  • Delete ideas
  • Sort by new
  • HTTPS support
  • Like the ideas
  • Sort by most liked
  • Email notifications
Rabbit
$9 /Month

Features

  • 10 projects
  • Includes features of All Plan
Hare
$19 /Month

Features

  • 20 projects
  • Includes features of All Plan

For More than 20 Projects, Contact the vendor to get the detailed pricing information.

View Price Page

SCREENSHOTS

Broadly Screenshots
View 5 screenshot(s)
Hey,Listen! Screenshots
View 1 screenshot(s)

ALTERNATIVES

Top alternatives to Broadly

Podium
Podium
Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo

Top alternatives to Hey,Listen!

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite