Compare Broadly vs Amazeful

Summary

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. ..show more

Amazeful is an intuitive reputation management platform that helps local businesses to automate their review collection process across different business-relevant websites in real-time. With Amazeful, companies can start to accumulate customer reviews on reputed platforms like Facebook, Google, Product Review, Tripadvisor and Yelp. Moreover, its user-friendly design helps companies collect maximum reviews in no time. The software sends an automated email or text message to valuable customers, asking them to get a particular business reviewed from its very own platform. Once the consumer clicks on this link, the software directs them to review the particular business online on sites such as Facebook, Google and more. Further, Amazeful enables businesses to get their reputation monitored on a simple and easy-to-use dashboard. Users can also use the same platform to add reviews and testimonials on their own site, using a wide variety of widgets made available. Thus showcasing the ultimate social proof to regular website visitors. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Top alternatives to Broadly

Podium

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Top alternatives to Amazeful

Trustpilot

BirdEye

Mention

Yotpo

GoSite