Compare BotStar vs Acquire

Remove All ADD PRODUCT BotStar Acquire	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove BotStar Live Chat Software (19 Ratings)	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Acquire Live Chat Software (70 Ratings)
Remove All ADD PRODUCT BotStar Acquire	Start Free Trial	Start Free Trial

ADD PRODUCT	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove BotStar Live Chat Software (19 Ratings)	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Acquire Live Chat Software (70 Ratings)
ADD PRODUCT	Start Free Trial	Start Free Trial

Overview

Summary

BotStar is an online platform that enables you to develop Artificial Intelligence powered chatbots using pre-built templates in order to enhance the engagement experience of your customers. It assists you in publishing chatty bots that are ready to use and can be built using simple pre-made templates. With BotStar, you can increase the engagement rate of your website or messenger by introducing bots that can chat with your customers and assist them in surfing through your website or in solving their issues. The platform offers smart tools to design chatbots with utmost ease and comfort using a simpleb drag and drop mechanism. It additionally offers features to monitor and track details, to reach your customers easily, to operate multiple channels, and build chat bots effectively that are AI-powered. Users get an easy and effortless communication solution with BotStar along with tools for live chat, data-driven analytics, and for workflow automation. BotStar can be integrated with thousands of apps including Wordpress, Shopify, Google Sheets, and Hubspot. They offer a free trial version to try their features prior to the purchase. ..show more

Acquire is a conversational customer experience management platform, helping out companies to collaborate and connect with their clients over video or chat. Teams can also co-browse a particular matter and come up with solutions, accordingly. At present, 100+ companies from different parts of the globe depend on Acquire to get their job done. Retail, Airline and Finance sectors can depend on this particular for their day to day tasks. Shopify, Salesforce, Magento, DocuSign, Zendesk, Twitter, Hubspot, ZohoCRM are some of the external platforms with which companies using Acquire can integrate in real-time. For security reasons, the software abides by a transparent fair and lawful process while collecting personal data and is never shared with third-party organisations. All data stored are in compliance with GDPR rules and policies. Acquire’s IVR powered native SMS and voice service is incorporated with a real-time call queuing and routing facility alongside voicemail and call recording options. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
Call Me Option Allows your visitors to speak to your agents directly over the phone
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
Knowledge Database Lets you have an access to all your past chat history and documents
Offline Form This feature allows your visitors to submit their questions when your agents are not available online
Persistent Chat Creating a subject-based group conversation that persists over time
Shortcut Messages Create shortcuts for the commonly used replies in order to save time
Transfers Transfer of calls from one operator to another with just one click
Video Chat Make conversations more personal with video calling between your agents and your visitors
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Singapore / +44 7507 655971

San Francisco, California / +1 415 212-5151

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Beginner Free Features Bot Projects: 3 Sessions (Monthly): 50 Member Seats: Single Seat Build-in CMS Keywords & Training Drip Campaigns Broadcasts APIs: Limited Access Support: 7-day Livechat Pro $15 /Month Features Bot Projects: Unlimited Sessions (Monthly): 500 and higher Member Seats: 2x Seat Build-in CMS Keywords & Training Drip Campaigns Broadcasts Template Exports & Cloning Analytics & Insights Custom Bot Branding Custom Branded App APIs: Limited Access Support: Ticket & Livechat Enterprise Custom Features Bot Projects: Unlimited Sessions (Monthly): Unlimited Member Seats: Unlimited Build-in CMS Keywords & Training Drip Campaigns Broadcasts Template Exports & Cloning Analytics & Insights Custom Bot Branding Custom Branded App APIs: Limited Access Support: Ticket, LiveChat, Call View Price Page	Teams Custom Features Chat Cobrowse Video Voice Unified Agent Workspace Custom Notifications & Chat Rules Multilingual Support Conversation Routing 50+ Out-of-the Box Reports Professional Custom Features Includes features of Teams plan, plus Sequence & AI Chatbots AI Auto Suggestion SLAs & Queue Prioritization Advanced Routing Agent Performance Insights Knowledge Base Real-time Dashboards Enterprise Custom Features Includes features of Professional plan, plus Advanced Queuing Audit Logging Custom Roles & Permissions Business Workflows Sentiment Analysis Custom Reporting Dedicated Account Manager Dedicated Server Environment SSO View Price Page