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Summary |
Botsify enables you to quickly and easily create a chatbot for your website. To start using the artificial intelligence-based Botsify bot, you need to teach the bot questions and answers –– and you can continue teaching it more over time –– but the bot also learns and becomes smarter from each conversation. As you can customize the questions and flows, you can define which questions should be answered by a bot, and which by a human. The Botsify bot provides push notifications to let you know if the customer needs to speak to a human customer service agent, which is defined according to your parameters. You can choose to run the bot 24/7 or only during business hours. The Botsify platform works with Facebook Messenger and your website, as well as allowing you to reply to comments on Facebook posts privately via Facebook Messenger. It also integrates with apps such as Slack, Google Sheets, Shopify, Google Search, and RSS feeds. ..show more |
Octane AI delivers a Facebook Messenger bot for Shopify merchants to increase their revenues. Users can create pop-ups for their customers that enables them to subscribe to the bot for exclusive discounts, shipping updates, back in stock notifications, and more. It also allows users to send personalized Facebook messages to customers reminding them of the items left in their abandoned cart. Support teams can manage and answer specific customer queries directly through Facebook, while empowering merchants to send custom follow-up messages about anything, including deals, instructions, content, subscriptions, and more. They can have an engaging two-way conversation with customers, personalized product recommendations, segment customers, build up Facebook Messenger subscribers, and more. Octane AI is integrated with popular e-commerce tools, such as Shopify, Klaviyo, Yotpo, Recharge, Gorgias, and more. Other relevant features include VIP support, on-boarding assistance, advanced customer segmentation and targeting, custom flows, enterprise-level security, and powerful analytics and integrations. ..show more |
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