95%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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71%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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ADD PRODUCT
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95%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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71%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
92%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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Summary |
BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. ..show more |
Remotedesk is an advanced AI-based remote workforce management software. It is a platform that helps the users to adopt a remote workforce with comfort and confidence. It boosts your productivity levels, keeps your confidential data secured and ensures safety against the data breach. Remotedesk also reclaims the loss of employee time, leverages the remote workflow, manages risk for outsourcing initiatives and verifies identity that eventually leads to saving a lot of money. It consists of virtual supervision technology that tracks the workflow of employees and maintains accountability. Remotedesk enables secure document sharing, reporting and compliance management solution for remote attorneys. With the help of its real-time agent monitoring system, you can optimise your sales and the hours of labour at the call centres that are situated in remote areas. In corporate sectors, it offloads the compliance of HR and other administrative tasks with utmost proficiency. It even consists of human capital management, cognitive workforce recruitment and talent acquisition while controlling the hiring costs involved. ..show more |
GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more |
Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. |
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Feedback Collection Helps in collecting feedback from users to assess the support |
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File Transfer Allows sending and receiving files |
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Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
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Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system |
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Screen Sharing Enables remote participants to see your desktop that allows better collaboration |
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Session Recording Enables one to record remote access, support sessions, and meetings |
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Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions |
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