Home/Remote Access Software/BeyondTrust Remote Support vs LogMeIn Pro
Updated on: August 19, 2022

Compare BeyondTrust Remote Support vs LogMeIn Pro

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website

Visit Website

ADD PRODUCT
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website

Visit Website

Overview

Summary

BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. ..read more

LogMeIn Pro is a comprehensive and secure remote access tool that helps businesses streamline remote work, learning and customer engagement rates in real-time. The tool simplifies the overall monitoring process by allowing files to be stored, shared and quickly accessed across all devices. It can also keep track of the most used applications, websites and clouds. Moreover, the remote control feature present within the same, enables admins to obtain access to multiple desktop computers quickly and lets them view, access and work on the particulars at the same time. It supports unlimited user access, giving ample scope for instant collaboration and teamwork. LogMeIn Pro grants complimentary access to LastPass, providing a secure password vault for its users. With a vast 1TB file storage, it can store bulky files while making them easily shareable. Also, users can print documents from a remote device with the remote printing feature. Finally, to protect devices from cyber threats, viruses and sophisticated online malware, LogMeIn antivirus powered by Bitdefender, takes care of the overall network security. ..read more

Features

Diagnostic Tools

Feedback Collection

File Transfer

Live Chat

Remote Control

Screen Sharing

Session Recording

Session Transfer

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Georgia, United States / +1 770-407-1800

Boston, Massachusetts

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Cloud
$2097 /Year

1st year per concurrent license : $2,097

Let us handle the infrastructure for you

Features

  • Deployment : BeyondTrust Cloud Appliance
  • Unattended Support :
    • Manage unattended devices, plus:
    • Unlimited remote access on LAN via RDP
    • Unlimited access on external networks via RDP/Jump technology
    • Unlimited access on isolated networks via Jump Zone Proxy
  • Platforms :
    • Windows, Mac, and Linux
    • Android and iOS Support
    • InSight Mobile Video Camera
    • Virtual Desktop Infrastructure
    • SSH/Telnet-enabled network devices
    • Serial-over-LAN & KVM via vPro
  • Technician Features :
    • Core features plus
    • Customer support
    • Internal IT support
    • Collaboration capabilities
  • Administrator Features : All administrative features
  • Integrations :
    • ITSM
    • Systems Management
    • CRM
    • Identity Management solutions
    • Custom Integrations
Owned Appliance
Others

Deploy on-site or in your own data center.

Features

  • Deployment :
    • Physical Appliance or Virtual Appliance (vSphere, Hyper-V, Azure, or AWS)
    • Hosted in your data center
  • Unattended Support :
    • Manage unattended devices, plus:
    • Unlimited remote access on LAN via RDP
    • Unlimited access on external networks via RDP/Jump technology
    • Unlimited access on isolated networks via Jump Zone Proxy
  • Platforms :
    • Windows, Mac, and Linux
    • Android and iOS Support
    • InSight Mobile Video Camera
    • Virtual Desktop Infrastructure
    • SSH/Telnet-enabled network devices
    • Serial-over-LAN & KVM via vPro
  • Technician Features :
    • Core features plus
    • Customer support
    • Internal IT support
    • Collaboration capabilities
  • Administrator Features : All administrative features
  • Integrations :
    • ITSM
    • Systems Management
    • CRM
    • Identity Management solutions
    • Custom Integrations
View Price Page
INDIVIDUALS
$30 /Month

$30 per month billed annually

Features

  • Access up-to 2 computers
  • Remote Access
  • Unlimited Users
  • Remote Printing
  • 1TB File Storage
  • Multi-Monitor Display
  • 1 FREE License to LastPass Premium
POWER USERS
$70 /Month

$70 per month billed annually

Features

  • Access up-to 5 computers
  • Remote Access
  • Unlimited Users
  • Remote Printing
  • 1TB File Storage
  • Multi-Monitor Display
  • 3 FREE License to LastPass Premium
SMALL BUSINESSES
$129 /Month

$129 per month billed annually

Features

  • Access up-to 10 computers
  • Remote Access
  • Unlimited Users
  • Remote Printing
  • 1TB File Storage
  • Multi-Monitor Display
  • 5 FREE License to LastPass Premium
View Price Page

SCREENSHOTS

BeyondTrust Remote Support Screenshots
View 8 screenshot(s)
LogMeIn Pro Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Agiloft
  • Microsoft Dynamics 365 for Sales
  • Salesforce
  • Zendesk Support
  • Jira
  • SysAid
  • Freshservice
    NA

ALTERNATIVES

Top alternatives to BeyondTrust Remote Support

TeamViewer
TeamViewer
VNC Connect
VNC Connect
RescueAssist
RescueAssist
AnyDesk
AnyDesk
ConnectWise Control
ConnectWise Control

Top alternatives to LogMeIn Pro

GoToMyPC
GoToMyPC
Condo Control Central
Condo Control Central
LogMeIn Rescue
LogMeIn Rescue
Email Signature Rescue
Email Signature Rescue
TeamViewer
TeamViewer