Home/Incident Management Software/Blameless vs RootlyUpdated on: January 31, 2023

Compare Blameless vs Rootly

85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Blameless is the industry's first end-to-end SRE platform that allows teams to enhance system reliability without sacrificing innovation pace. It aims at improving service dependability by using SLOs, error budgets, chat-driven issue response, and reliability. With Blameless, users can set up, track, and notify service level goals. It can also be used to automate issue resolution activities using a chatbot. Using this program, you can make post-incident learning less painful. It further offers advanced analytics about factors affecting reliability that help you in expanding your business. Users can also manage their tasks, tickets, and notifications with this platform. Additionally, it offers the only complete dependability designing platform that unites AI-driven incident goals, SLOs/Error Budgets, blameless reviews, and unwavering quality of knowledge reports and dashboards, empowering organizations to improve their reliability and development. It further enables incident prioritization and incident reporting with a real-time dashboard. The platform provides a demo for a better understanding of their features which can be accessed through their official website. The pricing strategy of the platform is quotation-based via the main website. ..show more

Handoff PagerDuty alerts seamlessly to quickly assert incidents from your preferred tool, such as Slack. Involve all relevant teams automatically in seconds, not minutes.Build an automated and consistent response process and manage incidents directly from Slack to improve your reliability.With Rootly, you can react to messages with an emoji instead of copy-pasting timelines, you have endless combinations of workflow templates to encode the entire incident process, plug in and integrate with your favorite tools, automatically generate timelines, incidents, and templates, and get the fastest retrospective ever.The users will get a lot of benefits from using Rootly. Some of these benefits are that action items automatically sync with ticketing tools which can easily track follow ups, you can update your Atlassian Statuspage without leaving Slack, to keep the customers informed, determine who is doing what by quickly assigning roles, and you can page directly from Slack and Rootly will add them in.Rootly is created and designed for all IT requirements and companies of all sizes. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, California

San Francisco, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Blameless
Custom

Features

  • Create, measure and maintain service level objectives
  • Automate incident resolution tasks via chatbot
  • Take the pain out of post-incident learning
  • Gain insight into factors affecting reliability
View Price Page
Free
Free

Features

  • Up to 5 users
  • Unlimited Incidents
  • Unlimited Postmortems
  • 1 Organization
  • 5 Services & Functionalities
  • 1 Public Status Page
  • 1 Automated Genius Runbook
  • Integrations (Slack, Google Meet, Zoom, PagerDuty)
Teams
Custom

Contact us

Features

  • Unlimited Users
  • Unlimited Incidents
  • Unlimited Postmortems
  • Unlimited Organizations
  • Unlimited Services & Functionalities
  • Unlimited Public and Private Status Pages
  • Unlimited Automated Genius Runbooks
  • Unlimited Integrations (Slack, Alerting, Video Conference, Ticketing, Monitoring, Custom API)
  • Enterprise SSO
  • Dedicated Customer Success Manager
  • Dedicated Technical Support Manager
  • Custom Onboarding
  • Custom Data Retention Policies
  • Bulk user discounts
View Price Page

SCREENSHOTS

Blameless Screenshots
View 0 screenshot(s)
Rootly Screenshots
View 0 screenshot(s)

INTEGRATIONS

    NA
  • Twitter Analytics
  • Asana
  • Slack
  • Confluence
  • Looker
  • New Relic APM
  • Salesforce Heroku
  • GitHub
  • Grafana
  • Trello
  • GitLab
  • Zendesk Talk
  • Zoom
  • Datadog APM
  • Google Drive
  • PagerDuty
  • Google Meet
  • OneLogin
  • Linear
  • Airtable
  • Opsgenie
  • Okta
  • Jira
  • VictorOps
  • Google Docs

ALTERNATIVES

Top alternatives to Blameless

PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
Opsgenie
Opsgenie
OnPage
OnPage

Top alternatives to Rootly

Incident.io
Incident.io
PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
Opsgenie
Opsgenie