Home/Business Management Software/Bitrix24 vs Troop MessengerUpdated on: March 29, 2024

Compare Bitrix24 vs Troop Messenger

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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. ..show more

Troop messenger is an instant messaging app that is specifically designed for office chat and collaboration. It is laden with top features, making it all the more useful in a work environment. Apart from text conversations, Troop lets users audio and video call each other for an integrated communication experience. It works phenomenally for distributed teams and remote workers owing to features like screen-sharing and group messaging. With these features, the tool holds the power to replace emails and one on one meetings that suck up additional working hours. One can also share large files on the go, as Troop offers 1TB of cloud storage for all businesses. To understand usage better, it offers a usage analytics dashboard which helps a business choose the right plan without paying anything additional. All messages and information shared is end-to-end encrypted ensuring maximum data protection. The messenger is available across platforms ensuring no user stays out of the loop from important conversations. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Alexandria, VA / +1 703-740-8301

Hyderabad, India / 091137 18240

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free (Cloud)
Free

Start working online and sell more with CRM

Unlimited Users

Features

  • 5 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
Basic (Cloud)
$61 /Month

5 Users

Effective collaboration for small businesses and sales teams

Features

  • 24 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Customer support
Standard (Cloud)
$124 /Month

50 Users

Advanced collaboration for your entire company and workgroups

Features

  • 100 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Customer support
  • Administration
Professional (Cloud)
$249 /Month

100 Users

Maximum sales and business process automation

Features

  • 1,024 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Automation
  • HR
  • Customer support
  • Administration
Enterprise (Cloud)
$499 /Month

250 Users

Digital transformation tools for large businesses and enterprises

Features

  • 3 TB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Automation
  • HR
  • Multiple branches
  • Scalability
  • Enterprise pack
  • Customer support
  • Administration
Business (On-Premise)
$2990 Others

For 50 Users

  • Subscription renewals
  • Edition Upgrades
  • Telephony

Features

  • Online document co-editing
  • Number of employees that can co-edit the documents simultaneously: 10-10-20-20
  • CMS and source code
  • External users
  • Helpdesk & ticketing
  • eLearning and knowledge management
  • Active Directory, SSO, NTLM
  • Video announcements
  • Collaborate by email
  • Polls
  • Appreciation badges
  • Chat, audio and video calls
  • Group chats (public and private)
  • Personal/Group/Company drives
  • Cross device synchronization
  • One Drive, Google Drive, Dropbox, Box integrations
  • Online editing in GoogleDocs, MS Office Online
  • Local editing (MS Office, OpenOffice, LibreOffice)
  • In text search
  • Access rights
  • Public file sharing
  • Public folder sharing
  • Restrict public sharing
  • Document lock
  • Version history: Unlimited
  • Personal/Group/Shared calendars
  • Event planner
  • Sync with external calendars
  • Public and private groups
  • Projects
  • Groups with external users
  • Absence chart
  • Worktime tracking
  • Work reports
  • Meetings and briefings
  • Company structure
  • Employee directory
  • Activity stream workflows
  • Business Process designer
  • Records management
  • Tasks and projects
    • Kanban
    • Planner
    • Gantt chart (timeline)
    • Projects
    • Notifications
    • Checklists
    • Reminders
    • Delegating
    • Task time tracking
    • Task templates
    • Email to task
    • Task to email
    • Rate task
    • Task control
    • Report builder
    • CRM, workflow, calendar, drive integration
    • Limit task planning to workday/workhours
    • Task dependencies
    • Custom fields in tasks
    • Template sharing
    • Trash bin
    • Restore deleted task
  • CRM
    • Leads, Contacts, Companies, Deals
    • Data Import/Export (CSV)
    • Migration from other CRM
    • Kanban in CRM
    • Sales target
    • History
    • Mobile CRM
  • CRM slider panel
    • CRM timeline
    • Custom fields in CRM
    • Custom sections in CRM
    • Google Maps
    • Observers
  • Multichannel CRM
    • Telephony
    • Email
    • Social networks and messengers
    • Website live chat
    • Chat to CRM: Unlimited
    • Import emails to CRM: Unlimited
    • Other channels via Rest API
  • Leads
    • Convert leads to contacts, deals, companies
    • Custom lead stages
    • Custom lead sources
  • Client management
    • Contacts
    • Companies
    • Custom contact/company type
    • Custom industries
    • 360 degree view
    • Contact import/export
    • Duplicate control
  • Deals
    • Pipelines: Unlimited
    • Change pipeline
    • Recurring deals
    • Custom pipeline stages
    • Custom deal types
    • Convert deal to quote or invoice
    • Resource booking
    • Repeat deals and leads
    • Document builder
  • Invoices and online payments
    • Custom invoice statuses
    • Recurring invoices
    • Online invoices
    • PDF invoices
    • Email invoices
    • Invoice templates
  • Quotes
    • Custom quote statuses
    • Convert quote to invoice or deal
    • Quote template
  • CRM activities
    • Tasks
    • Emails
    • Meetings
    • Calls
    • Call lists
    • Conversation recording
  • CRM communications
    • Emails from CRM
    • Inbound/outbound calls from CRM
    • Inbound/outbound messaging from CRM
    • Inbound/outbound SMS texting from CRM
  • Product catalog
    • Taxes
    • Currencies
    • Product properties
    • Measurement units
  • CRM website forms and chat widget
    • Active website forms: Unlimited
    • Public page for website form/chat
    • Website widget
    • Remove "Powered by Bitrix24" branding
  • CRM Automation
    • Triggers
    • Rules for leads
    • Rules for deals
    • Webhooks
    • Custom rules
    • Business Process designer
  • Reports
    • Preconfigured reports
    • Custom report builder
  • CRM access permissions
    • Role based access rights
    • CRM access log
  • Marketing
    • Bulk emails
    • Bulk SMS
    • Voice broadcasting
    • Bulk messaging (Open channels)
    • Retargeting in Ad Networks
    • Rest API
  • Integrated telephony
    • Phone number rental limit
    • Display own number in caller ID.
    • Connect PBX via Rest API
    • Connect PBX via SIP-connector
    • Inbound/Outbound lines
    • Call routing
    • Call transfer
    • VoIP phone sets
    • Call intercepts
    • Internal extensions
    • Workhour settings
    • Voicemail and greetings
    • Call recording: Unlimited
    • Telephony access rights
    • Automatic dialer
    • IVR (voice menu)
    • Call quality evaluation
    • Queue groups: Unlimited
    • Queue group size: Unlimited
    • Call to all distribution mode
    • Call source tracking
  • Extended duplicate search
  • Contact center
    • Channels: Unlimited
    • Social networks and mobile messengers
    • Save to CRM
    • Routing
    • Workhour settings
    • Conversation transfer between employees
    • Conversation transfer between channels
    • Greetings and automatic replies
    • Contact information capture
    • Canned replies
    • Website chat: Unlimited
    • Route chat to all distribution mode
    • Client conversation rating
    • Supervisor conversation rating
    • Open channel access rights
  • Webmail
    • 2 way email sync
    • Email to task
    • Email to CRM
  • Sites and landing pages
    • Sites: Unlimited
    • Web pages: Unlimited
    • Online storage: Unlimited
    • Use own domain name
    • Site templates
    • Copy web pages
    • Google Analytics
    • Google Maps
    • CRM website forms
    • Live chat widget
    • Callback request form

Based upon the Number of Users, the pricing plan varies.

Enterprise (On-Premise)
$24990 Others

For 1000 Users

  • Priority Support & Updates Subscriptions
  • Edition Upgrades
  • Telephony

Features

  • Includes features of Business plan, plus
  • Number of employees that can co-edit the documents simultaneously: 40
  • Web-cluster
  • Multiple divisions

Based upon the Number of Users, the pricing plan varies.

View Price Page
Premium
$2.5 /User/Month

$30 per User per Year

Features

  • One-One Messaging
  • Audio Calling
  • Unlimited Group Chats
  • File Sharing
  • Global Search
  • Text Search
  • Chat Area Filters (links,Attachments,documents)
  • Orange Member
  • Forkout
  • Guest User (OM) Access Controls
  • Network Status Indicator
  • Unlimited Search history
  • Advanced Notifications
  • Feature Access Controls - Admin Dashboard
  • QRP - Quick Response Panel
  • Wallpapers
  • Themes - Mobile
  • Cross platforms
  • Delete & Recall
  • Attachment Preview
  • Message Info
  • One-One Video Calling
  • Message Forwarding
  • Reply Messages
  • Read Indicator
  • Typing Indicator
  • Image Editing
  • Image Slideshow
  • Audio Messaging
  • Fingerprint Security-Mobile
  • Live Tracking
  • Mute Conversations
  • Favourite Users&Groups
  • Advanced Video Player
  • Browser Pop-Up
  • Group profile – Settings
  • Fonts
  • Formats
  • Unread Message Filters
  • App Auto-start Preferences
  • Meta pop-up links
  • Application User settings
  • Image Compression Settings - mobile
  • In-App Help
  • Email/Live Chat Support
  • 150 GB Storage

Optional Add-on's

  • FileDeck : $2 per user per month
  • TM Monitor : $2 per user per month
Enterprise
$5 /Month

$60 per User per Year

Features

  • Includes features of Premium plan, plus
  • Remote Screen Sharing
  • Group calling
  • Unlimited Video Conferencing
  • Burnout
  • Message Edit
  • Flagging
  • Code Snippet
  • Airtime Groups
  • Read Receipts
  • Group profile – Logs
  • Contacts Book
  • Dropbox/Google Drive (integration)
  • Jointly Code
  • Join now
  • LDAP/Active Directory/ SSO
  • Roles - Admin Dashboard
  • Mattermost Migration Tool
  • Chat History Deletion Controls
  • 1 TB Storage
  • Includes features of Add-ons
Superior
$9 /User/Month

$108 per User per Year

(coming soon)

Features

  • Includes features of Enterprise plan, plus
  • Remote Desktop Control
  • Annotation
  • white board
  • live dox
  • Company-Logo
  • Off Grid
  • APIs
  • Platform restrictions
  • Contact Authorization
  • High- Availbility
  • Includes features of Add-ons
On-Premise
Custom

Supported On :

  • Ubuntu, CentOS
  • Windows 10, Windows Server
  • AWS, Market Place

Features

  • One-on-one Messaging
  • Group Conversations
  • Remote screen sharing
  • Group Audio-Video Calling
  • Burnout
  • Forkout
  • Attachment Preview
  • Respond Later
  • Advanced Video Player
  • LDAP/Active Directory/SSO
  • Powerful admin dashboard
  • Integrations and more
Defence Communications
Custom

The software offers defence personnel and troops exchange high-quality work conversations even when they are geographically dispersed on executing a critical mission. Try this defence-focused collaboration tool to have greater visibility and control over the daily tasks that you manage.

  • Facilities you with the features of instant messaging, confidential message window, HD audio-video group call, remote screen share, and more, ensuring secured and successful information transfer.
  • Keeps you connected across departments-of-defence with the secure and seamless flow of information without any message-drops in transit.
Political Cadre-Management Application
Custom

Manage cadre using the digital platforms of collaboration! Send and receive the party information to and from the cadre on the single workspace of Troop Messenger.

  • Centrally connect with and manage your cadre nationwide from a single cadre-management communication platform.
  • Create groups based on the constituencies for having an organized party conversation.
  • Publish party news, latest happenings, announcements, etc., in the form of text, image, and video posts.
Non-Profit Organizations(NGOs) and Foundations
Custom

Troop Messenger, to achieve your objectives and social goals with powerful team communication and collaboration facilities.

  • Reach the people in needy, volunteers, administrative and non-administrative staff, wellness counselors, etc., with its chat and audio-video calling facilities
  • Uniformly syncs your conversations across the devices of desktop PCs, Android and iOS powered devices, and on the web browsers via the internet.
  • Makes you work on your daily apps with integrations within it without the need to switch between apps.
Education
Custom

Troop Messenger makes your students learn the academics at their own learning pace from anywhere, anytime.

  • Helps teach students of the online training institutes, schools, universities and others with its advanced online communication abilities.
  • Allows teachers to explain the concepts and problem-solving methods using the live videos, images, screen annotations, and whiteboards within its group calling and remote screen share facilities.
  • Is scalable to accommodate the student database of every location and segregates each separately for easy access.
In-App Messaging APIs and SDKs
Custom

Launch an interactive in-app messaging platform into your business systems along with the voice-video calling APIs. Ship the user-side Chat SDK of Troop Messenger into websites.

  • Switch between our cloud-based and on-premise API service offerings without letting your users know about the transition.
  • Use our enriched chat SDK documentation in your business-messaging platforms to create a controlled chat session with your customers.
  • Program the features with your creative control that you need for your in-app chat platform.
On-Premise Chat API Server
Custom

Customize in-app messaging system with your own programmed features, unlimited integrations, and more with our self-managed chat API server. Improve your IT infrastructure with our enterprise-ready REST APIs.

  • Experience a smooth cross-channel chat-call transition within the chat app that you build from our on-premise chat API server.
  • Publish our APIs to any platform! Whether you do it on-premises, cloud, or on public-facing servers. Just do it in minutes!
  • Run our API server as a docker container
View Price Page

SCREENSHOTS

Bitrix24 Screenshots
View 10 screenshot(s)
Troop Messenger Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Dropbox Business
  • Asana
  • Box
  • Microsoft OneDrive for Business
  • Google Drive
  • Google Analytics
  • PBX Plus by 500apps
  • Quickbooks
  • Zapier
  • Pipedrive CRM
  • Freshbooks
  • Zoom
  • Google Docs
  • Xero
  • Google Drive
  • Dropbox Business
  • Zapier

ALTERNATIVES

Top alternatives to Bitrix24

Asana
Asana
Monday Hero
Monday Hero
HubSpot CRM
HubSpot CRM
ClickUp
ClickUp
Salesforce
Salesforce

Top alternatives to Troop Messenger

Slack
Slack
ClickUp
ClickUp
Airtable
Airtable
Google Workspace
Google Workspace
Lark
Lark