Compare BirdEye vs Shopper Approved

Summary

BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. ..show more

Shopper Approved is an intuitive reputation management software that helps companies collect product-specific ratings and reviews in order to amplify their brand value. The software can automatically collect up to 10 times more reviews and ratings and display them anywhere shoppers are looking for, over the internet. In this way, brands can create valuable user-generated content that ultimately enhances their online reputation and SEO. With Shopper Approved, companies can collect all three types of online reviews - product ratings & reviews, seller ratings & reviews and video reviews. The software only collects and displays reviews submitted by the actual and verified customers. It displays 5-stars reviews at platforms with greater visibility rates, like Google Ads, Google Shopping, Google Product Listing Ads (PLA’s) and Facebook. These trustable reviews help users to derive more visibility and generate more traffic and sales. Further, a Survey Destinations tool loaded within helps companies in distributing their review over the internet effectively, thereby adding more value to the entire product base. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Top alternatives to BirdEye

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Top alternatives to Shopper Approved

Trustpilot

BirdEye

Mention

Yotpo

GoSite