Trustpilot |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Opinew is a product review app where users can customize plugin design and make it an integral part of the web-store. One can request review emails to capture the attention of customers. Users can also customize the color scheme of the plugin and enhance SEO rankings to stay ahead in Google search results. The app also allows one to review imports from Aliexpress, Amazon and Ebay to make the shop seem engaged. Users can reply to reviews whatever be the nature of them, offer coupons to retain customers. One can pin the favorite ones on the dashboard for easy customer attraction and manage the negative ones by politely asking for the reason behind the dissatisfaction. Opinew is inbuilt with smart analytics to see how other people are treating the reviews and how those can help increase sales. One can integrate with Shopify’s coupon system to offer coupons and share the reviews of customers on the social networking pages of his or her business. This helps to draw customers and increase interaction between the business and shoppers. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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| Total Features |
7 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Low Volume $9.99 $9.99 per month Medium Volume $19.00 $19.00 per month High Volume $29.00 $29.00 per month Ultra $59.00 $59.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: California, United States | Located in: Scotland, United Kingdom Founded in: 2015 |
| Contact Details |
1-800-561-3357 https://birdeye.com/ |
Not available https://www.opinew.com/ |
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