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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | GoSite software is an All-in-one platform for customers to find, book, and pay for your services. The software offers a drag and drop tools to build and customize your website using a drag-and-drop editor. Collaborate with teams to manage schedules via calendar and allow customers to book your services 24/7. It integrates with QuickBooks, Outlook, Gmail, Google My Business, and more. It supports Mobile Android and iOS. Small companies make use of the software. Read more |
Pricing Options |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
Not Available
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Total Features |
7 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of use, Excellent customer support, Review generation, Comprehensive dashboard Limited third-party integrations, Inconsistent platform syncing, Complicated initial setup, Expensive add-on features |
Ease of Use, Comprehensive Business Management Features, Excellent Customer Support, Effective SEO Tools Website Functionality Issues, Misleading Sales Tactics, Poor Website Builder, Ineffective Customer Service |
Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
GoSite receives mixed reviews, with users praising its user-friendly interface, comprehensive suite of tools for managing online listings and customer interactions, and dedicated customer support. However, recurring concerns include difficulties with website design and functionality, unreliable technical support, and aggressive sales tactics. Some users found the platform easy to use and valuable for streamlining business operations, while others experienced billing errors, delayed website launches, and challenges in cancelling services. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Free Free GoSite Professional Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Company Details | Located in: California, United States | Located in: San Diego, CA Founded in: 2013 |
Contact Details |
1-800-561-3357 |
Not available |
Social Media Handles |
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