Compare BirdEye vs GatherUp

Summary

BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. ..show more

GatherUp is a customer experience and online review engine that empowers marketing teams, enable insights and converts customers. This engine promises to be the backbone of a company or individual’s business through reviews and customer feedback. Loved by thousands of SEO service providers, agencies and brands, GatherUp sets up a simple way for the customers to leave the company with a review on the sites that matter. Furthermore, making itself a SaaS solution, the expert team of GatherUp constantly adds and enhances features to grow with the internet and the industry. This software enables adequate feedback and online reviews from the customers to fuel a company’s or brand’s online marketing. GatherUp’s team also provides detailed review monitoring facilities that listen to a brand’s reputation profile across 30+ review sites and brings all of the reviews to one place. Thus managing, responding and reporting on them with ease. Also, the platform with its review widget, conversion pop-up and other features can drive traffic enabling greater visibility of the company’s product or brand. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

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