Home/Reputation Management Software/BirdEye vs BrandLoyalUpdated on: March 29, 2024

Compare BirdEye vs BrandLoyal

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. ..show more

BandLoyal software is a platform used to optimize your customers with online ratings. Receive feedback in real time via SMS and review negative feedback to improve customer satisfaction. Gain insights via dashboard to measure the workflow of your business. Small, Medium and Large companies make use of the software. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States / 1-800-561-3357

Ontario, Canada / +1 (855) 800-3445

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

BirdEye
Custom

Features

  • Campaign Management
  • Customer Review Platform
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
View Price Page
Pay as you go
$99 /Month

per location

Features

  • Improve ratings (Google, Yelp and more)
  • Collect customer sentiment
  • Build customer lists (emails, phone, etc.)
  • Monthly location reports
Enterprise
Custom

BrandLoyal offers everything you need to understand your customer. Get in touch for more details.

Features

  • Account Management
  • Volume Discounts
  • Migration Assistance
  • Dedicated Support
View Price Page

SCREENSHOTS

BirdEye Screenshots
View 8 screenshot(s)
BrandLoyal Screenshots

ALTERNATIVES

Top alternatives to BirdEye

Semrush
Semrush
SOCi
SOCi
Reputation Desk
Reputation Desk
Yext
Yext
Podium
Podium

Top alternatives to BrandLoyal

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite