Compare BirdEye vs Amazeful

Summary

BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. ..show more

Amazeful is an intuitive reputation management platform that helps local businesses to automate their review collection process across different business-relevant websites in real-time. With Amazeful, companies can start to accumulate customer reviews on reputed platforms like Facebook, Google, Product Review, Tripadvisor and Yelp. Moreover, its user-friendly design helps companies collect maximum reviews in no time. The software sends an automated email or text message to valuable customers, asking them to get a particular business reviewed from its very own platform. Once the consumer clicks on this link, the software directs them to review the particular business online on sites such as Facebook, Google and more. Further, Amazeful enables businesses to get their reputation monitored on a simple and easy-to-use dashboard. Users can also use the same platform to add reviews and testimonials on their own site, using a wide variety of widgets made available. Thus showcasing the ultimate social proof to regular website visitors. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

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Mention

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