Home/Incident Management Software/BigPanda vs Splunk On-CallUpdated on: April 24, 2024

Compare BigPanda vs Splunk On-Call

87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution, and better applications & services. With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 - 12 weeks. BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control. BigPanda works seamlessly with all of your existing tools monitoring, change, topology, ticketing & collaboration. BigPanda aggregates enrich and correlate alerts from your modern and legacy monitoring tools. AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. ..show more

Splunk On-Call is an intuitive call scheduling and rotation management software, backed by VictorOps and automated technologies, to streamline recurring tasks. Starting from team management to taking care of administrative efficiencies the software can be used to monitor them all. An interactive scheduling facility available within the particular eliminates spreadsheets and real-time confusion about who is on call, besides allowing supervisors to set up teams, automate notifications and personalise other necessary factors on the go. Corporates can make a choice between SMS, email, push and chat-based contact methods as per convenience. While an automated escalation mechanism present within helps with customisable policies and real-time alerts. On the other hand, an easy to use interface facilitates swift take on-call shifts and suitable requests on the go. Real-time integration with external platforms like Amazon CloudWatch, Alertsite, AppDynamics, Aptelingent, Alatus, Cabot, Bugsnag, BMC TrueSight Pulse, Criconus, Coralogix and DNS Check is of great help. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Mountain View, California / (650) 562-6555

Boulder, Colorado

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

No Pricing Info Available Please check Website
Starter
$10 /User/Month

Features

  • Users: Up to 10
  • 100+ Out-of-the-Box Integrations
  • Advanced Splunk Integrations
  • Unlimited Custom Integrations via REST API
  • Reroute, Ack, Snooze and Resolve in Slack
  • Route Alerts to Private Slack Channels
  • ChatOps Collaboration
  • In-App Collaboration (Mobile/Web)
  • Reliable Notifications and Escalations
  • Unlimited API Access and Methods
  • Unlimited Domestic SMS Notifications
  • Unlimited International SMS Notifications
  • Create Incidents
  • Acknowledge / Resolve Incidents
  • Reroute an Incident
  • Snooze Incidents until a Specified Time
  • Enriched Notifications with Runbooks and Annotations
  • Access to Full Incident Timeline
  • On-Call Schedule Details
  • Ad Hoc Shift Overrides
Growth
$35 /User/Month

Features

  • Includes features of the Starter plan, plus
  • Users: Unlimited
  • Unlimited Email and Push Notifications
Enterprise
$45 /User/Month

Features

  • Includes features of Growth plan, plus
  • ITSM Integrations (ServiceNow, JIRA)
  • Similar Incidents
  • Suggested Responders
View Price Page

SCREENSHOTS

BigPanda Screenshots
View 3 screenshot(s)
Splunk On-Call Screenshots

INTEGRATIONS

  • Zenoss
  • Okta
  • Jira
  • GitHub
  • Grafana
  • Datadog APM
  • Dynatrace
  • AppDynamics
  • Bugsnag
  • Atatus

ALTERNATIVES

Top alternatives to BigPanda

Opsgenie
Opsgenie
Dynatrace
Dynatrace
Datadog APM
Datadog APM
PagerDuty
PagerDuty
Splunk Cloud
Splunk Cloud

Top alternatives to Splunk On-Call

PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
Opsgenie
Opsgenie
OnPage
OnPage