Basecamp vs Freshservice Comparison

Remove All	93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Basecamp Project Management Software (17133 Ratings)	Remove Freshservice Service Desk Software (1118 Ratings)	83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Worksuite Project Management Software (5 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove monday.com Project Management Software (6288 Ratings)
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Remove All	93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Basecamp Project Management Software (17133 Ratings)	Remove Freshservice Service Desk Software (1118 Ratings)	83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Worksuite Project Management Software (5 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove monday.com Project Management Software (6288 Ratings)
Remove All	Start Free Trial	Visit Website	Start Free Trial	Start Free Trial

Overview

Summary

Basecamp assists small businesses, entrepreneurs, freelancers, small groups and departments to manage their personal, internal and client projects and tasks. An overview of all your text documents, files, discussions, to-dos and events can be found at a glance in the dashboard. It provides customizable collaboration option in which, you can choose your collaborating team mates and clients. Basecamp lets the users communicate effectively with co-workers, enabling them to send messages, share files and emails, host discussions, organize meetings and events, and assign tasks. There is also an option for customized sharing by which the admins can restrict views and permissions to all the users. ..show more

Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. ..show more

Worksuite generates a space for every department, major project or team to share information, knowledge and keep the tasks planned. Moreover, it comes with an attendance module that permits the workers to sign-in and sign-out directly from their dashboard, which not only saves a lot of time, but also enhances efficiency. With the help of this software, you can track all your projects in the most effortless way. It flaunts a reports section that allows you to scrutinise what's suitable and what’s not for your firm. Worksuite has the ability to automate the process of revenue recognition and billing to ensure smooth operations. You also get real-time message sections that support your team members to review projects instantly. It allows you to add members to the team according to your desire and keep them connected with the progress. You can get a free demo of Worksuite via a web conference. ..show more

With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Chicago, Illinois

San Mateo, California / +1 (866) 832-3090

N/A

New York, NY 10003

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Basecamp $15 /User/Month Ideal for freelancers, startups, or smaller teams. Every feature, nothing held back 500 GB storage for files & documents Month-to-month, pay as you go Features Unlimited projects Loads of storage space Invite guests for free Every single feature and tool Innovative client access Rock-solid uptime reliability 24/7/365 top-notch support Complimentary classes Basecamp PRO $349 /Month Perfect for growing businesses, larger groups, and companies that want the best. Features Unlimited Users Includes features of Basecamp plan, plus 10x file & document storage (5 TB) First-in-line 24/7/365 Priority Support 1:1 onboarding tour with our team Option to pay annually by check View Price Page	Starter $29 /User/Month For getting started Features Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account Growth $59 /User/Month For growing businesses Features Includes features of Starter plan, plus Service Catalog Asset Management Purchase Order Management Employee Onboarding Portal Customization MSP Mode Multiple SLAs Approval Workflows Business Rules Cloud Management 2000 Orchestration transactions/mo/account Pro $115 /User/Month ITSM + ITOM + Project Management for large organizations Features Includes features of Growth plan, plus Problem Management Change Management Release Management Project Management SaaS Management (Add-on) Software License Management Contract Management Alert Management Analytics Pro Access Controls Pro Team Dashboards IP Range Restrictions 5000 Orchestration transactions/mo/account Enterprise $145 /User/Month Service management solution for enterprises Features Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA) Freddy Agent Assist (BETA) Sandbox Audit Logs 20,000 Orchestration transactions/mo/account View Price Page	Regular License $45 Others $599.00 Regular License (Non-SaaS) Features Projects Attendance Reports Finance Messages Tickets Customize Setup and Maintenance SLA Available Extended License $275 Others $599.00 Extended License (SaaS) Features Includes features of Regular License plan, plus View Price Page	Free Free Upto 2 seats For individuals looking to keep track of their work Features Up to 3 boards Unlimited docs 200+ templates 8 column types iOS and Android apps Basic $12 /User/Month Minimum 3 Seats $27 per Month billed Yearly $36 per Month billed Monthly Manage all your teams’ work in one place Features Includes features of Free plan, plus Unlimited free viewers Unlimited items 5GB file storage Prioritised customer support Create a dashboard based on 1 board Standard $14 /User/Month Minimum 3 Seats $36 per Month billed Yearly $42 per Month billed Monthly Collaborate and optimize your team processes Features Includes features of the Basic plan, plus Timeline & Gantt views Calendar View Guest access Automations (250 actions per month) Integrations (250 actions per month) Create a dashboard that combines 5 boards Pro $24 /User/Month Minimum 3 Seats $57 Per Seat Per Month Billed Yearly $72 Per Seat Per Month Billed Monthly Streamline complex workflows at scale Features Includes features of Standard plan, plus Private boards Chart View Time tracking Formula Column Automations (25K actions per month) Integrations (25K actions per month) Create a dashboard that combines 10 boards Enterprise Custom Get exclusive features for your organization Features Includes features of Pro plan, plus Enterprise-scale automations & integrations Multi-level permissions Enterprise-grade security & governance Advanced reporting & analytics Tailored onboarding * Enterprise support Create a dashboard that combines 50 boards View Price Page