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ManageEngine RMM Central

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Backblaze logo
Backup Software

4.2 599 user ratings

View Details

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Carbonite logo
Backup Software

4.1 527 user ratings

View Details
Sponsored
NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.9 1,108 user ratings

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Overview

Description Backblaze is an online backup application that provides low-cost backup services. This software has an auto backup feature which maintains backup automatically in its cloud storage at regular intervals. It is compatible with Windows and Mac and data transfer between these two operating systems is also possible. The software uses AES military-grade encryption for the security of data. Data encrypted by AES are then stored using secured SSL connection in the cloud servers. Backblaze provides unlimited data storage space and allows the user to encrypt data using their own private key. It is a web-based application compatible with all OS platforms and provides secured backup services. Read more Carbonite is a backup application software that provides flexible data protection. It creates backups without affecting the performance of the system. This software gives a feature of unlimited cloud storage along with remote sharing facility that gives access to files from anywhere. Moreover, this software delivers unlimited protection and has a user-friendly interface that allows easy installation. This software has easy recovery options, using which lost data can be restored in minimum time. The free version of this software is available that allows the user to test services before finalizing the purchase. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Starts at $7.00.
  • Free Trial Not Available
  • Starts at $4.91.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    68%
  • Popularity
    92%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    70%
  • Popularity
    89%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 599 user ratings
4.1/5 527 user ratings
4.9/5 1,108 user ratings
Rating Distribution
  • Excellent

    56.8%
  • Very Good

    25.2%
  • Average

    6.2%
  • Poor

    1.7%
  • Terrible

    10.2%
  • Excellent

    43.1%
  • Very Good

    34.3%
  • Average

    15%
  • Poor

    5.5%
  • Terrible

    2.1%
  • Excellent

    87.4%
  • Very Good

    11.7%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.4%
User Sentiments

    Unlimited Storage, Affordable Pricing, Ease of Use, Reliable Backup

    Slow Download Speeds, Poor Customer Support, Tedious Restore Process, Software Issues

    Automatic Backup Functionality, Ease of Use, Secure Data Storage, Affordable Pricing

    Slow Backup Speeds, Limited Control over Backups, Occasional Downtimes, Slow File Restorations

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Backblaze user reviews are generally positive, praising its ease of use, affordability, and reliability. Many users appreciate the straightforward interface, highlighting its user-friendly design and intuitive navigation. They also commend the competitive pricing plans, deeming them reasonable and cost-effective. Additionally, reviewers frequently mention Backblaze's dependable backup performance, with users expressing satisfaction with the speed and consistency of their backups. However, some reviewers have encountered challenges with customer support, reporting occasional difficulties in reaching support representatives or experiencing delays in resolving issues.

Carbonite users appreciate its user-friendly interface, ease of setup, and reliable backup capabilities. The customer support is generally praised for their responsiveness and helpfulness. However, some users have reported occasional issues with data restoration and slow backup speeds. Additionally, concerns have been raised about the lack of advanced features like file versioning and granular restore options. Overall, Carbonite seems to be a solid choice for those seeking a simple and reliable backup solution, although users looking for more sophisticated features may need to consider alternatives.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $7.00.
  • Free Trial Not Available
  • Starts at $4.91.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Backblaze $7.00 $7.00 per month

Basic $4.91 $4.99 per month

Plus $6.99 $6.99 per month

Prime $8.74 $8.99 per month

NinjaRMM Custom

 
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Screenshots & Videos

Screenshots Not Available Stop Backup
+ 1 More
Alerts
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: San Mateo, California Founded in: 2007 Located in: Boston, Massachusetts Founded in: 2005 Located in: Austin, TX
Contact Details

Not available

https://www.backblaze.com/

Not available

https://www.carbonite.com/

Not available

https://www.ninjaone.com/

Social Media Handles

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