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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Awario is a tool used for monitoring your brands or products on Social Media Networks and the Web. Monitor, track, analyze, generate leads and enhance your SEO search with keywords. Search filters based on location, language and more are available and receive instant notifications from Web and Social Media. The software crawls 13 billion sources daily, in addition to their APIs. A customer engagement platform to improve customer experience, build brand loyalty, and grow brand awareness. The software supports your desktop, laptop, smartphone, or tablet, and manage your customer feedback and respond intensely. Read more | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
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# 1 Most Worthy # 1 Fastest Growing |
| Total Features |
7 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Review Summary |
Overall, users find the software easy to use, citing its intuitive interface and straightforward setup process. They appreciate its social media monitoring capabilities, praising its ability to track brand mentions and analyze competitor activity. Additionally, users value the sentiment analysis feature, which helps them gauge the overall sentiment towards their brand online. However, some users have expressed concerns regarding the accuracy of the sentiment analysis and have encountered occasional bugs and glitches. |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $24.00 $39.00 per month Pro $74.00 $119.00 per month Enterprise $249.00 $399.00 per month |
BirdEye Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Belarus, Europe Founded in: 2015 | Located in: California, United States |
| Contact Details |
Not available https://awario.com/ |
1-800-561-3357 https://birdeye.com/ |
| Social Media Handles |
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