Home/Live Chat Software/Applozic vs UserlikeUpdated on: March 28, 2024

Compare Applozic vs Userlike

80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Applozic is a full-featured in-app chat platform that works with any Messaging and Web API platform. Users of the software may create, design, and access the market much more quickly, all while cultivating real relationships with customers through meaningful connections. With the in-app chat solution, developers from any sector may overcome time limitations. Users may customise and construct a completely functional chat solution for mobile and web in a short time thanks to robust developer tools, UI kit building features, and superior database and backend security. Users may even visualise their records, statistics, and security information all in one place. Users can access datasets and insights on the Central Dashboard and discuss them with their staff, as well as decrease undesirable prejudice directly through the network. Also, at every step, robust encryption protects the software against hackers, unauthorised alterations, and spies. Marketplaces, healthcare, live-streaming, education, on-demand services, social communities, and education developers can all benefit from Applozic. ..show more

Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Palo Alto, California / (+1) (310) 909-7458

Cologne, Germany

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter Plan
$99 /Month

$99 /month billed Annually or $129 /month billed Monthly

Upto 5000 active chat users/month

Features

  • 1-1 and Group Messaging
  • Bot Integration
  • Platform APIs
  • Knowledge Base, Email Support
  • Rich Interactive Messaging
  • Message Broadcasting
  • Encryption and Security
  • Moderation Tools

Add-Ons

1. Booster Pack : $50 /month (For every 5000 additional users)

  • Buy affordable booster packs when you cross the threshold MAU of your plan

2. Integration Assistance : $499 (One-Time)

  • Support Hours: 12 AM to 12 PM PT (Mon - Fri)
  • Email/Slack/LiveChat Supoort Allowance: 30 Days (During Support Hours)
  • Overall Remote Session Allowance: 10 Hours
  • Book Support session at least 1 day on advance

3. Priority Support Program : $499 /month

  • Dedicated support channels via phone, skype for immediate resolution.
Custom Plan
Custom

Applozic offers everything enterprises need to run IP-Messaging at scale. Get in touch for details.

Features

  • Account Management
  • Volume Discounts
  • Dedicated Support
  • Dedicated Server Hosting

Contact the vendor to get the latest pricing details.

View Price Page
Free
Free

Features

  • 1 Widget
  • 1 Seat
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
Team
$100 /Month

$80 per Month billed Bi-Annually

Features

  • 4 Widgets
  • 4 Seats
  • 1 Channel
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • Add-ons
  • WhatsApp channel
  • Channel access
Corporate
$320 /Month

$256 per Month billed Bi-Annually

Features

  • 10 Widgets
  • 10 Seats
  • 3 Channels
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • Add-ons
  • WhatsApp channel
  • Channel access
  • Analytics
  • Live Translation
  • Audio calls
Business
$800 /Month

$640 per Month billed Bi-Annually

Features

  • 20 Widgets
  • 20 Seats
  • 5 Channels
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • Add-ons
  • WhatsApp channel
  • Channel access
  • Analytics
  • Live Translation
  • Audio calls
  • White label
  • Full API access
  • Advanced routing
  • Chatbot
Flex
Custom

Features

  • Unlimited conversations
  • Unlimited contacts
  • Unlimited seats
  • Unlimited chatbots
  • Unlimited channels
  • Unlimited organizations
  • Dedicated account manager
  • Professional services
View Price Page

SCREENSHOTS

Applozic Screenshots
View 2 screenshot(s)
Userlike Screenshots
View 6 screenshot(s)

ALTERNATIVES

Top alternatives to Applozic

CometChat
CometChat
Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom

Top alternatives to Userlike

Zendesk Talk
Zendesk Talk
Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom