Home/Live Chat Software/Applozic vs tawk.to
Updated on: October 20, 2021

Compare Applozic vs tawk.to

80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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tawk.to
tawk.to Live Chat Software
(170 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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tawk.to

tawk.to

Live Chat Software
(170 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Applozic is a customer engagement platform for chat and messaging to produce a rich conversational interface. It is a complete toolkit that offers features such as One-to-One Chat, Group Chat, Push Notifications, Attachments, Broadcasting and Bot Integrations. A secure platform to embed messages in applications and track the status of delivery messages. A Dashboard available to manage users, add or remove users from chat groups and send crisp messages. The software lets you integrate chats in websites and mobile Android and IOS. SDKs are available for major hybrid platforms such as Ionic, Xamarin and React Native. ..read more

tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. ..read more

Freshdesk Messaging (Formerly Freshchat) is the modern messaging solution that delivers effortless customer service for the digital-first customer across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Palo Alto, California / (+1) (310) 909-7458

Las Vegas, Nevada

San Mateo, CA / +1 650 513 0514

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter Plan
$99 /Month

$99 /month billed Annually or $129 /month billed Monthly

Upto 5000 active chat users/month

Features

  • 1-1 and Group Messaging
  • Bot Integration
  • Platform APIs
  • Knowledge Base, Email Support
  • Rich Interactive Messaging
  • Message Broadcasting
  • Encryption and Security
  • Moderation Tools

Add-Ons

1. Booster Pack : $50 /month (For every 5000 additional users)

  • Buy affordable booster packs when you cross the threshold MAU of your plan

2. Integration Assistance : $499 (One-Time)

  • Support Hours: 12 AM to 12 PM PT (Mon - Fri)
  • Email/Slack/LiveChat Supoort Allowance: 30 Days (During Support Hours)
  • Overall Remote Session Allowance: 10 Hours
  • Book Support session at least 1 day on advance

3. Priority Support Program : $499 /month

  • Dedicated support channels via phone, skype for immediate resolution.
Custom Plan
Custom

Applozic offers everything enterprises need to run IP-Messaging at scale. Get in touch for details.

Features

  • Account Management
  • Volume Discounts
  • Dedicated Support
  • Dedicated Server Hosting

Contact the vendor to get the latest pricing details.

View Price Page
Full-Time
$2.2 Others

Features

  • Coverage: 40hrs/week
Double Shift
$1.5 Others

Features

  • Coverage: 80 hrs/week
Day and Weekends
$1.1 Others

Features

  • Coverage: 128hrs/week
24x7-365 Plan
$1 Others

Features

  • Coverage: 24x7
View Price Page
Free
Free

Uup to 100 agents

Features

  • Chatbots (Freddy)
  • Chatbot Analytics (Freddy)
  • Inbox Views
  • Topics
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Mobile SDK
  • Wordpress
  • Freshdesk integration
  • Shopify
  • 10K MUV/account
  • 24 x 5 email support
  • 24 x 5 chat support
Growth
$18 /User/Month

Features

  • Up to 2000 bot sessions/month (Free)
  • Includes features of Free plan, plus
  • Assignment Rules
  • Priority Inbox
  • Canned Responses
  • Private Notes
  • User Events & Timeline
  • User Segmentation
  • Business Hours (Global)
  • Offline experience
  • Basic Dashboard
  • FAQs
  • Conversations Overview Report
  • Facebook Messenger
  • Files
  • Marketplace (App Store)
  • 100K MUV/agent
  • Additional bot sessions : $75 for 1000
Pro
$47 /User/Month

Features

  • Up to 3000 bot sessions/month (Free)
  • Includes features of Growth plan, plus
  • WhatsApp Business
  • Apple Business Chat
  • Auto-resolve
  • IntelliAssign
  • Business Hours (by Groups)
  • Co-Browsing
  • Live Translate
  • Advanced Dashboard
  • Advanced Automations
  • Team Performance Report
  • Agent Availability Report
  • Roles and Permissions
  • CSAT Survey and Report
  • Conversation APIs
  • 300K MUV/agent
  • Additional bot sessions : $75 for 1000
Enterprise
$83 /User/Month

Features

  • Up to 5000 bot sessions/month (Free)
  • Includes features of Pro plan, plus
  • Allowed IPs
  • Allowed Domains
  • User Authentication(JWT)
  • 400K MUV/agent
  • Additional bot sessions : $75 for 1000
View Price Page

SCREENSHOTS

Applozic Screenshots
View 2 screenshot(s)
tawk.to Screenshots
View 4 screenshot(s)
Freshdesk Messaging (Formerly Freshchat) Screenshots
View 5 screenshot(s)

INTEGRATIONS

    NA
  • PrestaShop
  • WordPress
  • Squarespace
  • Weebly
  • Wix
  • BigCommerce
  • Shopify
  • WordPress
  • Freshsales
  • Freshdesk
  • Stripe Payments
  • Slack
  • Upscope
  • MessageBird
  • Zluri
  • Freshservice
  • Landingi
  • Klaviyo
  • TeamViewer
  • WooCommerce
  • HubSpot CRM
  • Shopify
  • Pipedrive
  • Zendesk Sell
  • Calendly

ALTERNATIVES

Top alternatives to Applozic

CometChat
CometChat
LiveChat
LiveChat
Intercom
Intercom
tawk.to
tawk.to
JivoChat
JivoChat

Top alternatives to tawk.to

Tidio Chat
Tidio Chat
Freshdesk Messaging (Formerly Freshchat)
Freshdesk Messaging (Formerly Freshchat)
Intercom
Intercom
Zendesk Chat
Zendesk Chat
Crisp
Crisp