Home/Live Chat Software/Applozic vs tawk.toUpdated on: March 29, 2024

Compare Applozic vs tawk.to

80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
tawk.to
tawk.to Live Chat Software (372 Ratings)
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80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
tawk.to

tawk.to

Live Chat Software (372 Ratings)
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Start Free Trial

Overview

Summary

Applozic is a full-featured in-app chat platform that works with any Messaging and Web API platform. Users of the software may create, design, and access the market much more quickly, all while cultivating real relationships with customers through meaningful connections. With the in-app chat solution, developers from any sector may overcome time limitations. Users may customise and construct a completely functional chat solution for mobile and web in a short time thanks to robust developer tools, UI kit building features, and superior database and backend security. Users may even visualise their records, statistics, and security information all in one place. Users can access datasets and insights on the Central Dashboard and discuss them with their staff, as well as decrease undesirable prejudice directly through the network. Also, at every step, robust encryption protects the software against hackers, unauthorised alterations, and spies. Marketplaces, healthcare, live-streaming, education, on-demand services, social communities, and education developers can all benefit from Applozic. ..show more

tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Palo Alto, California / (+1) (310) 909-7458

Las Vegas, Nevada

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter Plan
$99 /Month

$99 /month billed Annually or $129 /month billed Monthly

Upto 5000 active chat users/month

Features

  • 1-1 and Group Messaging
  • Bot Integration
  • Platform APIs
  • Knowledge Base, Email Support
  • Rich Interactive Messaging
  • Message Broadcasting
  • Encryption and Security
  • Moderation Tools

Add-Ons

1. Booster Pack : $50 /month (For every 5000 additional users)

  • Buy affordable booster packs when you cross the threshold MAU of your plan

2. Integration Assistance : $499 (One-Time)

  • Support Hours: 12 AM to 12 PM PT (Mon - Fri)
  • Email/Slack/LiveChat Supoort Allowance: 30 Days (During Support Hours)
  • Overall Remote Session Allowance: 10 Hours
  • Book Support session at least 1 day on advance

3. Priority Support Program : $499 /month

  • Dedicated support channels via phone, skype for immediate resolution.
Custom Plan
Custom

Applozic offers everything enterprises need to run IP-Messaging at scale. Get in touch for details.

Features

  • Account Management
  • Volume Discounts
  • Dedicated Support
  • Dedicated Server Hosting

Contact the vendor to get the latest pricing details.

View Price Page
tawk.to
Free

Features

  • Monitor website visitors in real time
  • Localize messages
  • Collaborate and assign conversations
  • Answer chats from mobile device
  • Respond quickly with shortcuts
  • Knowledge Base
View Price Page

SCREENSHOTS

Applozic Screenshots
View 2 screenshot(s)
tawk.to Screenshots
View 4 screenshot(s)

INTEGRATIONS

    NA
  • PrestaShop
  • WordPress
  • Squarespace
  • Weebly
  • Wix
  • BigCommerce
  • Shopify

ALTERNATIVES

Top alternatives to Applozic

CometChat
CometChat
Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom

Top alternatives to tawk.to

JivoChat
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Crisp
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Intercom
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Zendesk Talk
Zendesk Talk
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Tidio Chat