Compare AppFollow vs Yotpo

Summary

AppFollow is a reputation management software that assists you in creating and managing your online presence with the help of positive reviews. It is ideally suited for freelancers, and enterprises of all types- small, medium, and large. It enables you to monitor all of your reviews using your AppFollow.io account and reply to them instantly in order to provide a user friendly experience to your customers. With AppFollow, users get the option to check their reviews and evaluate whether they are good for their brand or not. It allows the users to streamline their app review management workflow along with providing more comfortable access to feedbacks by users on a regular basis. It additionally facilitates sentiment analysis for a better management experience. Users can reply directly to the reviews that they receive from the app to provide instant help to their users. With its smart features and tools, it proves to be an ideal software for review and response management. The platform offers a free trial version to its users for trying its features before opting for a premium plan. They also offer an Android mobile app to enhance the user experience. ..show more

Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

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