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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AppFollow logo
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description AppFollow is a reputation management software that assists you in creating and managing your online presence with the help of positive reviews. It is ideally suited for freelancers, and enterprises of all types- small, medium, and large. It enables you to monitor all of your reviews using your AppFollow.io account and reply to them instantly in order to provide a user friendly experience to your customers. With AppFollow, users get the option to check their reviews and evaluate whether they are good for their brand or not. It allows the users to streamline their app review management workflow along with providing more comfortable access to feedbacks by users on a regular basis. It additionally facilitates sentiment analysis for a better management experience. Users can reply directly to the reviews that they receive from the app to provide instant help to their users. With its smart features and tools, it proves to be an ideal software for review and response management. The platform offers a free trial version to its users for trying its features before opting for a premium plan. They also offer an Android mobile app to enhance the user experience. Read more Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more
Pricing Options
  • Free Trial Available
  • Starts at $111.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Broadly Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    70%
  • Momentum
    62%
  • Popularity
    86%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    85%
SaaSworthy Awards
Not Available
# 7 Fastest Growing # 7 Most Popular

Features

Total Features
5 Features
0 Features
Common Features for All
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 2 More - Show Less
    • Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

    Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 5 user ratings
    4.9/5 109 user ratings
    Ratings Distribution
    • Excellent

      75%
    • Very Good

      0%
    • Average

      0%
    • Poor

      25%
    • Terrible

      0%
    • Excellent

      92.1%
    • Very Good

      7%
    • Average

      0%
    • Poor

      0.9%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $111.0. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Broadly Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Starter $111.00 $139.00 per month

    Pro $699.00 $874.00 per month

    Enterprise Custom

    Broadly Custom Plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Reply to reviews
    + 1 More
    Broadly screenshot: Gather customer data to keep the feedback flowing
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Helsinki, Finland Located in: California, United States
    Contact Details

    Not available

    https://appfollow.io/

    510.400.6039

    https://broadly.com/

    Social Media Handles

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