Home/Reputation Management Software/AppFollow vs AppbotUpdated on: January 27, 2023

Compare AppFollow vs Appbot

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
79% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
79% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

AppFollow is a reputation management software that assists you in creating and managing your online presence with the help of positive reviews. It is ideally suited for freelancers, and enterprises of all types- small, medium, and large. It enables you to monitor all of your reviews using your AppFollow.io account and reply to them instantly in order to provide a user friendly experience to your customers. With AppFollow, users get the option to check their reviews and evaluate whether they are good for their brand or not. It allows the users to streamline their app review management workflow along with providing more comfortable access to feedbacks by users on a regular basis. It additionally facilitates sentiment analysis for a better management experience. Users can reply directly to the reviews that they receive from the app to provide instant help to their users. With its smart features and tools, it proves to be an ideal software for review and response management. The platform offers a free trial version to its users for trying its features before opting for a premium plan. They also offer an Android mobile app to enhance the user experience. ..show more

Appbot is a tool that aggregates app store reviews for all countries on iTunes, Google Play, Amazon and Windows stores. Surface user sentiment, bugs and feature requests, and seamlessly push this feedback into app development & support workflows via native integrations. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Helsinki, Finland

N/A

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Included:

  • 2 apps
  • 10 competitors
  • 1,000 keywords
  • 100 replies per month
  • 5 team members

Features:

  • All countries
  • Basic app analytics
  • featured timeline
  • limited working with reviews
  • limited keyword research
  • limited ranking history
  • limited access to AppFollow API
Starter
$139 /Month

Starter

  • $111/mo Yearly pricing
  • $139/monthly

Included:

  • 5 apps
  • 150 competitors
  • 3,000 keywords
  • 500 replies per month
  • 5 team members

All Free features, plus:

  • Ratings & Reviews:
  • Ratings chart
  • Auto-translate reviews
  • Smart views

Organic traffic & ASO:

  • Organic traffic dashboard
  • AI recommendations
  • Advanced keyword research
  • Unlimited ranking history
  • 3 keyword groups
  • Competitor analytics:
  • App discovery competitor analytics

Extra options:

  • Email support
Pro
$874 /Month

Pro

  • $699/mo, yearly pricing
  • $874/mo, monthly pricing

Included:

  • 5 apps
  • 300 competitors
  • 9,000 keywords
  • 1,000 replies per month
  • 5 team members

All Starter features, plus:

Ratings & Reviews:

  • Zendesk, Helpshift, Freshdesk, etc.HOT
  • Slack & Microsoft Teams reply bots
  • Smart alerts
  • Advanced reviews dashboard
  • Report a concern

Organic traffic & ASO:

  • Keyword intelligence
  • 6 keyword groups

Competitor analytics:

  • Customer feedback competitor analytics

Extra options:

  • Live chat support
Enterprise
Custom

Enterprise
Custom

Included:

  • apps by request
  • competitors by request
  • keywords by request
  • replies per month by request
  • team members by request

All Pro features paid add-ons available by request:

Ratings & Reviews:

  • Automation bundle & setup
  • Semantic insights
  • Agent performance
  • Bulk replies
  • Salesforce integration
  • Custom alerts
  • Beta reviews

Organic traffic & ASO:

  • Advanced organic traffic dashboard
  • Keyword groups by request

Competitor analytics:

  • Semantic insights for Customer feedback competitor analytics

Extra options:

  • Dedicated Success manager
  • Wire transfer payments
  • Custom roles
  • Advanced API
  • Tableau integration
  • Zapier integration
  • Single Sign-On (SSO)
  • Dedicated server
  • Priority support & Enterprise SLA
  • Custom MSA & Security questionnaire
View Price Page
Small
$49 /Month

For 1 User

Features

  • Major App Stores
  • Amazzon Product Review
  • Countries are Included
  • Continuous Fetch
  • Reviews and Ratings
  • Email Reports
  • Sentiments
  • All Integrations
  • Custom Dashboard
  • Automated Translations
  • Reply in Console
Medium
$99 /Month

For 3 Users

Features

  • Major App Stores
  • Amazzon Product Review
  • Countries are Included
  • Continuous Fetch
  • Reviews and Ratings
  • Email Reports
  • Sentiments
  • All Integrations
  • Custom Dashboard
  • Automated Translations
  • Reply in Console
Large
$199 /Month

For 7 Users

Features

  • Major App Stores
  • Amazzon Product Review
  • Countries are Included
  • Continuous Fetch
  • Reviews and Ratings
  • Email Reports
  • Sentiments
  • All Integrations
  • Custom Dashboard
  • Automated Translations
  • Reply in Console
  • Export to CSV & Excel
  • Reply In Appbot
  • Reply in Integrations
Premium
$449 /Month

Billed Annually Only

For 20 Plus Users

Features

  • Major App Stores
  • Amazzon Product Review
  • Countries are Included
  • Continuous Fetch
  • Reviews and Ratings
  • Email Reports
  • Sentiments
  • All Integrations
  • Custom Dashboard
  • Automated Translations
  • Reply in Console
  • Export to CSV & Excel
  • Reply In Appbot
  • Reply in Integrations
  • Export to CSV & Excel
  • Reply In Appbot
  • Reply in Integrations
  • Single Sign-On (SSO)
  • Basic Procurement Support
  • Optional Invoice Billing
View Price Page

SCREENSHOTS

AppFollow Screenshots
View 2 screenshot(s)
Appbot Screenshots
View 0 screenshot(s)

INTEGRATIONS

    NA
  • Trello
  • Freshdesk
  • Microsoft Teams
  • Webhook Relay
  • Slack
  • Tableau
  • Zendesk Support
  • Zapier
  • Google Chat

ALTERNATIVES

Top alternatives to AppFollow

Appfigures
Appfigures
Apptweak
Apptweak
Appbot
Appbot
Trustpilot
Trustpilot
BirdEye
BirdEye

Top alternatives to Appbot

AppFollow
AppFollow
Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Reputation.com
Reputation.com