Home/Telemedicine Software/Amwell vs MendUpdated on: March 28, 2024

Compare Amwell vs Mend

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

AmWell is a cloud-based telemedicine management solution designed for practices of all sizes. Amwell’s telehealth solution spans the care continuum from urgent care to acute care. Amwell’s purpose-built telemedicine carts bring remote physicians right to the side of the patient and are designed and tested to be reliable, safe, and user‑friendly. Amwell’s kiosks are on‑site clinics that facilitate on‑demand health care consultations from a physical point of care. Amwell’s EHR integrations allow telehealth to embed into existing clinical workflows and patient portals. ..show more

Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders. ..show more

Features

Alert Notifications Alerts the user when predefined criteria is met

Care Summary Patient summary of care report that helps on each care transition or to another setting of care

File Transfer Allows sending and receiving files

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Patient Portal Facility for patients to access personal health information from anywhere

Patient Queue Allows to virtually control patient queue and connect to the doctor

Patient Records Management Manages and records all necessary and vital data about a patient.

Payments Enables payment collection from the visitors via popular payment gateways

Personalized URL Enables to create a customized or brand URL for respondents and visitors to get access to the link

Reminders Sends important reminders through email to attendees

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Boston, Massachusetts / 1-800-317-5656

Orlando, Florida

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Amwell
Custom

Features

  • Urgent Care
  • Pediatrics
  • Telestroke
  • Population Health Management
  • Telepsychiatry
  • Chronic Disease Management

View Price Page
Mend Now Telehealth
$59 /Month

$59 per provider per month billed monthly ($199 setup fee)

$49 per provider per month billed annually

Features

  • Self-guided setup
  • Self-guided user training and knowledge
  • Live instant technical support
  • Unlimited staff and patient users
  • Ad-hoc instant Telehealth video visits
  • Scheduled Telehealth video visits
  • Telehealth and other consents
  • Unlimited video visits
  • No software downloads, video connects instantly in any browser on any device
  • Organization logo
  • Custom video waiting page
  • Automatic patient text message and email reminders
  • Chat during video
  • File sharing
  • Basic note taking
  • Screen sharing
  • Canvas mode to draw and type
  • Add other participants instantly via text message
  • Supports multiple cameras
  • HD video
  • Signed BAA
  • HIPAA and HITECH compliant
  • Admin controls
  • Meeting history and times and more
Mend Pro Telehealth
Custom

Features

  • Included features Mend Now plan, plus
  • Account manager white-glove setup
  • Live training
  • On-demand Telehealth queue
  • Telehealth visit staff transfers
  • Messaging Telehealth visits
  • Group scheduling
  • Group Telehealth (mobile supported)
  • Kiosk Telehealth visits
  • Secure messaging
  • PredictiveIQ AI
  • Customized digital forms
  • Payments
  • Premium branding look and feel
  • Patient self-scheduling
  • Advanced reporting
  • Patient rescheduling
  • Post visit surveys
  • Bulk notifications
  • Recalls
  • Custom appointment types
  • Custom appointment routing
  • Advanced notification settings
  • Advanced scheduling features
  • Third-party workflows
  • 100% API coverage
  • EHR/PMS integration
  • SFTP integration
  • SAML single sign-on
  • Fax interface support
View Price Page

SCREENSHOTS

Amwell Screenshots
Mend Screenshots

ALTERNATIVES

Top alternatives to Amwell

ZooM SFA
ZooM SFA
Teladoc
Teladoc
Doxy.me
Doxy.me
Practice Fusion
Practice Fusion
iCliniq
iCliniq

Top alternatives to Mend

Heal
Heal
Snyk
Snyk
Amwell
Amwell
Doxy.me
Doxy.me
Practice Fusion
Practice Fusion