Compare Amixr vs Spike.sh

Remove All ADD PRODUCT Amixr Spike.sh	81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Amixr Incident Management Software	86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Spike.sh Incident Management Software
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ADD PRODUCT	81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Amixr Incident Management Software	86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Spike.sh Incident Management Software
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Overview

Summary

Amixr software is an Developer friendly Alert Management tool used to manage incidents. Manage Escalations with make team to back you up. Optimize On-Call Schedules to avoid midnight notifications. It integrates with Slack. Small, Medium and Large companies make use of the software. ..show more

Spike.sh software is a platform used to manage incidents and monitor the services to resolve and increase customer satisfaction. Receive alerts on Phone calls, SMS, Email and Slack. Identify activity log of alerts and can reassigns incidents to team to measure the performance of teams. Generate reports in form of Graphs to understand repeated incidents and fix them in minutes. Small, Medium companies make use of the software. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity
Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
Incident Prioritization Sets priority levels by considering the severity and impact of incidents
Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
Real-time Dashboard Provides easy visualization of the latest data
Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
Safety Management Precautionary measure to ensure the risks are estimated and mitigated
Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Sunnyvale, CA

Pune, India

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free Features Up to 4 Amixr Users 99.9% SLA 10 SMS/team per day 5 Phone calls/team per day Escalations Grouping Simple On-Call Schedules Team $8 /User/Month Features Up to 6 Amixr Users 99.9% SLA 100 SMS/team per week 30 Phone calls/team per week Escalations Grouping On-Call Schedules Site Reliability Engineering tools Reports Business $28 /User/Month Features Unlimited Amixr Users 99.99% SLA 300 SMS/user per week 100 Phone calls/user per week Escalations Grouping On-Call Schedules Site Reliability Engineering tools Reports HeartBeat Monitoring Custom integration upon request Artificial Intelligence 24/7 Support Enterprise Custom Features On-Premises Custom workflow Reports Integration with internal systems SLA Dedicated Engineer View Price Page	Spike.sh $7 /User/Month Features Unlimited escalations Unlimited alerts Unlimited integrations Unlimited services Unlimited incidents Multiple team members Email and chat support View Price Page