Compare Alerti vs Podium

Summary

Alerti helps users create personalised alerts about online events to gain a deep insight into them and make smarter decisions. A range of different types of alerts can be created around brand monitoring, competitor analysis, industry knowledge, and more. Users can even monitor specific online sources in real time, such as blogs, online news, forums, reviews, social networks, videos, and images. Alerti consolidates all data points into an effective dashboard through techniques such as filtering algorithms and sentiment analysis. Through a feature called as advanced analytic techniques, the key influencers, ambassadors, and detractors of a brand can be identified and custom reports around competitors and campaigns can be curated. Users can also respond to the communities that they are engaging with right through the tool and find the top fans and followers. For companies with multiple users, collaborative features make it easy to share alerts assign tasks to the respective stakeholders. ..show more

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..show more

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• BigCommerce
• Airtable
• Calendly

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