Home/Contact Center Operations Software/Aircall vs CircleLoopUpdated on: April 23, 2024

Compare Aircall vs CircleLoop

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Overview

Summary

Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. ..show more

CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, New York / +1 888-240-6923

Rossendale, Lancashire / 03330 50 60 70

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
$30 /User/Month

$30 per user per month billed yearly

Features

  • Unlimited inbound calls (toll-free excluded)
  • 50+ Integrations and API access
  • Collaboration features
  • IVR
  • Voicemail
  • Click-to-Dial
  • Phone support
Professional
$50 /User/Month

$50 per user per month billed yearly

Features

  • Includes features of Essentials plan, plus
  • Salesforce integration
  • Advanced analytics and reporting
  • Live call monitoring
  • Call tagging & dispositioning
  • Advanced support features including queue call back
  • Advanced sales features including Power Dialer
  • Dedicated account manager
Custom
Custom

Features

  • Includes features of Professional plan, plus
  • Custom analytics
  • Unlimited outbound calls *
  • Custom onboarding
  • Access to API developer support
  • Service-level agreement (SLA)
View Price Page
Pay as you go
$6.45 /User/Month

(+ VAT)

Features

  • Includes 1 UK Number
  • All CircleLoop features (Including call recording, conference calling and voicemail to text)
  • Unlimited inbound calls
  • UK outbound calls : From 3 paise per minute
  • International calls : From 3 paise per minute
  • SMS : 4 paise per message

Additional Numbers

  • International numbers : From $6.45 per Month (+ VAT)
  • Additional UK numbers : $2.58 per Month (+ VAT) (01, 02 03 and 07 numbers are available
  • VIP numbers : From $3.87 per month (+ VAT) (Memorable numbers)
  • Port existing number : From $25.81 (+ VAT)
Unlimited
$19.36 /User/Month

(+VAT)

Features

  • Includes features of Pay as you go plan, plus
  • Unlimited outbound calls
  • Includes features of Add-ons
View Price Page

SCREENSHOTS

Aircall Screenshots
View 3 screenshot(s)
CircleLoop Screenshots
View 6 screenshot(s)

INTEGRATIONS

  • Intercom
  • Copper CRM
  • Freshsales
  • Freshdesk
  • Slack
  • BigCommerce
  • Segment
  • Typeform
  • Zoho CRM
  • Front
  • HubSpot CRM
  • Salesforce
  • Zendesk Support
  • HappyFox
  • Pipedrive CRM
  • Shopify
  • Zapier
  • Zendesk Sell
  • PieSync
  • Nicereply
  • Intercom
  • Freshdesk
  • Slack
  • Nimble
  • Insightly
  • FreeAgent
  • Drift
  • Zoho CRM
  • HubSpot CRM
  • Accelo
  • Salesforce
  • Pipedrive CRM
  • Zapier

ALTERNATIVES

Top alternatives to Aircall

8x8
8x8
OpenPhone
OpenPhone
Ringover
Ringover
3CX
3CX
CloudTalk
CloudTalk

Top alternatives to CircleLoop

RingCentral Office
RingCentral Office
Aircall
Aircall
TalkDesk
TalkDesk
CloudTalk
CloudTalk
Nextiva
Nextiva