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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Airbrake logo
Bug Tracking Software

4.6 30 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho BugTracker logo
Bug Tracking Software

4.6 143 user ratings

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Overview

Description Airbrake is an error and performance monitoring tool designed particularly for developers' requirements that delivers frictionless error monitoring and performance analytics. The platform delivers real-time error notifications, comprehensive contextual data about why errors occur, seamless workflow integrations, and application performance insights. Airbrake monitors your whole app stack and sends real-time notifications to your inbox or integrated messaging app. Airbrake notifiers are easy to set up and serverless, and have no influence on the speed of your code. Airbrake determines how many and which users were affected by a certain error, allowing you to focus on resolving the problem and minimising customer damage. Users can use Airbrake to link issues to releases and files, which will help them improve their development processes. Airbrake Issue Monitoring allows you to quickly analyse the specific steps that lead to an error, while also connecting with the tools your team already uses, such as GitHub and Slack. The Airbrake Deployment Tracking allows you to locate the code deployment that triggered a problem, investigate code flaws at the individual deployment level, and correlate fixed app issues to deployments. Read more Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $3.0. Offers Free-forever plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    79%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    76%
  • Momentum
    63%
  • Popularity
    65%

Features

Total Features
12 Features
11 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 9 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 30 user ratings
    4.6/5 143 user ratings
    Ratings Distribution
    • Excellent

      65.4%
    • Very Good

      32.3%
    • Average

      2.4%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      66.8%
    • Very Good

      28.7%
    • Average

      3.6%
    • Poor

      0.8%
    • Terrible

      0%
    Review Summary

    Review Summary: Airbrake is lauded for its user-friendliness, stability, and extensive features. Praised for being intuitive and easy to set up, it offers a range of functionalities such as error and performance monitoring, real-time alerting, and root cause analysis. Its user interface is praised for its clarity and customizability, while its stability and uptime are seen as major strengths. Airbrake is also well-regarded for its strong customer support and its ability to integrate with various tools and technologies.

    Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $29.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $3.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essential $59.00 $59.00 per month

    Startup $129.00 $129.00 per month

    Growth $29.00 $29.00 per month

    Enterprise Custom

    Free Plan Free

    Standard $3.00 $4.50 per user / month

    Premium $8.00 $9.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots
    + 6 More
    screenshots
    + 4 More
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: San Francisco, California Located in: Chennai, India
    Contact Details

    1-888-479-8323

    https://airbrake.io/

    1800 103 1123

    https://www.zoho.com/bugtracker/

    Social Media Handles

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