Home/Professional Services Automation Software/Accelo vs ConnectWise ControlUpdated on: March 29, 2024

Compare Accelo vs ConnectWise Control

Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

ADD PRODUCT
Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

Overview

Summary

Accelo stands out as a high-octane project management suite, crafted to automate and streamline the project workflows. By leveraging its real-time control capabilities, attain an unparalleled degree of collaboration that simplifies managing projects in line with schedules, available resources, and set budgets. Catering to a spectrum of project management necessities, Accelo offers a versatile software solution, effectively tailoring itself to diverse professional environments. Delving deeper into project performance is made effortless through its insightful analytics. The software is decked out with an impressive range of features such as percent-complete tracking, a client portal for inclusive engagement, meticulous resource management, seamless status updates, comprehensive task and time & expense tracking modules. Inherently adaptable, Accelo fortifies both agile proponents and traditionalists with the tools required for methodological success, ensuring projects not only take flight but soar. ..show more

ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California / (800) 425-7315

Florida, United States / 813.463.4700

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Professional
$50 /User/Month

Minimum 7 Users

Quote-to-cash for profitable professional service firms

Features

  • Client Project Management
  • Client Sales Management
  • Client Quote Management
  • Time Logs, Timers & Timesheets
  • Client Invoices & Payments
  • Financial Insight Dashboards
Business
$70 /User/Month

Minimum 7 Users

Manage all types of client work with power and collaboration

Features

  • Includes features of Professional plan, plus
  • Client Retainer Management
  • Client Ticket Management
  • Shared Request Inbox
  • Expenses & Materials
  • Time Approvals for Billing
  • Unlimited Client Portal Users
Advanced
$90 /User/Month

Minimum 10 Users

Powerful automation to scale your business profitably

Features

  • Includes features of Business plan, plus
  • Advanced Custom Workflows
  • Advanced Triggers & Automation
  • Smart Scheduling & Utilization
  • Adaptive Project Scheduling
  • Client Asset Management
  • 3 Advanced Reporting Users
Elite
Custom

Minimum 20 Users

Tailored platform to fit the unique needs of larger firms

Features

  • Includes features of Advanced plan, plus
  • Role-Based Users from $39/mth
  • Divisions Module
  • Unlimited Collaborator Users
  • SAML / Enterprise SSO
  • Premium Support with SLAs
  • Dedicated Account Manager
View Price Page
One
$29 /Month

One

  • 1 user can make 1 connection
  • Single License Restriction
  • Ideal for supporting a few end users and small groups of machines

Features

  • 1 Session Limit
  • 10 Unattended Access Agents
  • Remote Meetings
  • Brand and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox
  • Remote Support
  • Mobile Technician Support

OVER VIEW

  • License type - Concurrent
  • Max technician license per account - 1
  • # of simultaneous technicians per license -1
  • # of unattended agents per license - 10
  • # of simultaneous sessions - 1
  • Remote access
  • Remote support
  • Remote meeting

SESSION MANAGEMENT

  • Multiple invitation methods
  • Multiple installation methods
  • MSI packages
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer
  • Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization
  • Add service disclaimers

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • Secure session codes
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock-on disconnect
  • Brute force prevention
  • Revoke access
  • MOBILE
  • Android technician client
  • iOS technician client

INTEGRATIONS

  • Surveys
  • Extensions

SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
Standard
$49 /Month

Standard

  • 1 user can make 3 simultaneous connection
  • Per concurrent tech
  • Better for supporting end-users and unattended devices

Features

Everything in One and...

  • Up to 3 sessions per tech
  • Unlimited unattended access agents
  • Expanded chat options
  • Remote command line
  • Wake-on-LAN
  • VoIP audio for meetings, support & access sessions
  • Support iOS and Android mobile guest clients

OVER VIEW

  • License type - Concurrent
  • Max technician license per account - Unrestricted
  • # of simultaneous technicians per license -1
  • # of unattended agents per license - Unlimited
  • # of simultaneous sessions - 3
  • Remote access
  • Remote support
  • Remote meeting
  • Remote command line
  • Wake-on-LAN
  • Host chat
  • Logon session switching
  • Sound capture
  • VoIP
  • Backage host commands

SESSION MANAGEMENT

  • Multiple invitation methods
  • Multiple installation methods
  • MSI packages
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Host pass
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer
  • Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization
  • Add service disclaimers

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • Secure session codes
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock on disconnect
  • Brute force prevention
  • Revoke access

MOBILE

  • Android technician client
  • iOS technician client
  • Support Android mobile guest clients
  • Support iOS mobile guest clients


INTEGRATIONS

  • Surveys
  • Extensions

SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
Premium
$59 /Month

Premium

  • 1 user can make 10 simultaneous connection
  • Per concurrent tech
  • Best for supporting end-users and unattended devices with superior support features

Features

Everything in Standard and...

  • Up to 10 sessions per tech
  • Video auditing
  • Reporting dashboard
  • Remote diagnostics toolkit
  • ConnectWise View

OVER VIEW

  • License type - Concurrent
  • Max technician license per account - Unrestricted
  • # of simultaneous technicians per license -1
  • # of unattended agents per license - Unlimited
  • # of simultaneous sessions - 10
  • Remote access
  • Remote support
  • Remote meeting
  • Remote command line
  • Wake-on-LAN
  • Host chat
  • Logon session switching
  • Sound capture
  • VoIP
  • Video auditing
  • Backage host commands

SESSION MANAGEMENT

  • Multiple invitation methods
  • Multiple installation methods
  • MSI packages
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers
  • Windows updates
  • Processes
  • Event log
  • Software
  • Services
  • Preconfigured reports

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Host pass
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer

Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization
  • Add service disclaimers

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • Secure session codes
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock on disconnect
  • Brute force prevention
  • Revoke access

MOBILE

  • Android technician client
  • iOS technician client
  • Support Android mobile guest clients
  • Support iOS mobile guest clients


INTEGRATIONS

  • Surveys
  • Extensions
  • Premium extensions
  • Connect wise view


SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
ConnectWise Control Access Pricing
$30 /Month

ConnectWise Control Access Pricing
OVER VIEW

  • License type - Agent-based
  • Max technician license per account - Unrestricted
  • # of simultaneous technicians per license - Unlimited
  • # of unattended agents per license - Varied
  • # of simultaneous sessions - Unlimited
  • Remote access
  • Remote command line
  • Wake-on-LAN
  • Host chat
  • Logon session switching
  • Sound capture
  • VoIP
  • Backage host commands

SESSION MANAGEMENT

  • Multiple installation methods
  • MSI packages
  • Agent deployer
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers
  • Windows updates
  • Processes
  • Event log
  • Software
  • Services
  • Preconfigured reports

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Host pass
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer
  • Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock on disconnect
  • Brute force prevention
  • Revoke access

MOBILE

  • Android technician client
  • iOS technician client
  • Support android mobile guest clients


INTEGRATIONS

  • Surveys
  • Extensions

SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
View Price Page

SCREENSHOTS

Accelo Screenshots
View 6 screenshot(s)
ConnectWise Control Screenshots
View 12 screenshot(s)

INTEGRATIONS

  • Authorize.Net
  • Intercom
  • Gusto
  • Slack
  • MailChimp
  • Typeform
  • SharpSpring
  • PayPal
  • Salesforce
  • Quickbooks
  • Zapier
  • Airtable
  • BrightGauge
  • Jira
  • Xero
  • Eventbrite
    NA

ALTERNATIVES

Top alternatives to Accelo

Monday Hero
Monday Hero
Scoro
Scoro
Asana
Asana

Top alternatives to ConnectWise Control

Pilixo Remote Access
Pilixo Remote Access
Splashtop Remote Support
Splashtop Remote Support
TeamViewer
TeamViewer
Pure Automate
Pure Automate
VNC Connect
VNC Connect