Home/Field Service Management Software/360e vs CommusoftUpdated on: March 28, 2024

Compare 360e vs Commusoft

78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

360e is a home services software that connects all the areas of your business to each other through one powerful, web-based system. Mobile-friendly and easy-to-learn and use, 360e will increase your profits while eliminating the inefficiencies and operational headaches that diminish profits on a daily basis. ..show more

The field service management software from Commusoft is designed to enhance your company's entire client experience. It keeps customers up to date on the status of their jobs, notifies them when a technician is on the way, and even asks for comments after a project is finished. It aids in the development of engaged, satisfied clients, which leads to more referrals and a healthier business. To distinguish yourself apart from the competition, follow the sales process from beginning to end and employ stylish offers. From a single platform, you can control your sales cycle, costs, and profit margins. Streamline your processes if you want to save time and money. Their main product is aimed at field service organisations. You'll never lose track of a single job again. Their integrated messaging solution is one of their most useful features. You can combine your entire team's messaging into a single, secure platform with direct messaging and channel groups. They're incredibly adaptable and work with a diverse range of clients in a variety of industries, including plumbing, electrical, roofing, security, and maintenance. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Oregon, United States

Chicago, Illinois / +1 872-212 3118

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

360e BUSINESS
$250 /Month

Plan Features

  • Unlimited Users
  • System setup and integration
  • One hour intro / getting started call
  • 24/7 access to YouTube training video library
  • 24/7 customer service / tech support

Contact the vendor for more about customized pricing packages

View Price Page
All-in-one
Custom

Features

  • Core features including jobs, invoices, and mobile app
  • Streamline communications with customers and techs in the field
  • Track parts, costs, and vehicles in real-time to better plan work
  • Allow technicians to clock in and out to record accurate timesheets
  • Generate professional quotes from the office or the field
  • Build exact forms you need and deploy them to your technicians
  • Invoice on the same day and get paid faster
Customer Journey
Custom

Features

  • Everything included in Commusoft's All-In-One plan
  • Enable customers to easily book their services online
  • Keep a log of all assets at a property and the service history
  • Dispatch jobs faster with route optimization
  • Control the flow of inventory with a multi-location system
  • Automate and adapt invoicing for residential and commercial customers
  • Handle large clients with SLA monitoring and a customer portal
Field Automation
Custom

Features

  • All features in Commusoft's Customer Journey plan
  • Book hundreds of jobs at once with mass scheduling
  • Safeguard data with customizable security roles
  • Keep your team accountable with full system audits
  • Access additional account storage per licensed user
SALES STARTER 1
Custom

Features

  • Know every interaction and detail across each opportunity
  • Track and organize opportunities across one default sales pipeline
  • Build beautiful proposals with a powerful drag-and-drop editor
  • Allow customers to easily view and accept your proposal online
  • Offer customers multiple options as well as add-ons to increase revenue
  • Template your opportunities, proposals, options and more to save time
  • Understand and control your profit margins for each proposal
SALES GROWTH 2
Custom

Features

  • All features included in Commusoft Sales Starter plan
  • Automate customer follow ups with bespoke sequences
  • Increase profits with powerful upselling tools
  • Edit sales pipeline stages to suit your needs
  • Create as many sales pipelines as you want
  • Include add-ons at the option level for greater customization
View Price Page

SCREENSHOTS

360e Screenshots
View 1 screenshot(s)
Commusoft Screenshots
View 1 screenshot(s)

ALTERNATIVES

Top alternatives to 360e

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8

Top alternatives to Commusoft

ServiceM8
ServiceM8
ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse