Home/CRM Software/1Channel vs ThryvUpdated on: March 28, 2024

Compare 1Channel vs Thryv

78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
1Channel
1Channel CRM Software (10 Ratings)
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Thryv
Thryv CRM Software (558 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM
Zoho CRM CRM Software (4237 Ratings)
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ADD PRODUCT
78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
1Channel

1Channel

CRM Software (10 Ratings)
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Thryv

Thryv

CRM Software (558 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM

Zoho CRM

CRM Software (4237 Ratings)
Get Free Quote

Get Free Quote

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Overview

Summary

1Channel is an active sales force automation software, helping out organisations to monitor, manage and acquire real-time insights related to different types of field-specific sales and marketing activities. The software is of great help for the field workers when it comes to taking orders, managing stocks, looking after collections and tracing down visibility. For organisations operating in retail execution and merchandising, inbuilt POP deployment tracking, planogram compliance, personalised task management and campaign wise execution facilities are of great help. Further, when it comes to managing orders journey and beat planning, trade scheme and discount monitoring, predictive order suggestion alongside cutting-edge data analytics are made available. For the field workers, attendance management, travel claim settlement, real-time alerts and notifications help with seamless business monitoring. Real-time integration with external platforms is possible over 1Channel, using SOAP API, REST API and FTP transfers. Other important features are offline access, actionable reports and configurable workflows. ..show more

Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. ..show more

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services

Customization Helps to customize the system for use in industry-specific use cases

Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Document Management Ability to store and manage various information and documents in electronic format.

IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis

Lead Management A systemized and organized way of managing all your leads and their conversation.

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

List Management Enables management of multiple lists and communications with them

Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI

Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity

Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms

Referral Tracking Track and manage your referred customers.

Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Sales Force Automation Streamlined management of the sales cycle from lead to close

Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Haryana, India / 0124 472 0100

Dallas, Texas / +1 844-339-6334

Pleasanton, California - 94588 / +1 877-834-4428

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

1Channel
Custom

Features

  • Attendance Management
  • Real Time Tracking
  • Authenticated Data Reporting
  • Travel Claim Settlement
  • Actionable Alerts and Notifications
  • Performance Tracking & Gamification
  • Real Time Order Management
  • Order Fulfillment & Sales Return
  • Trade Scheme & Discount Management
  • Journey & Beat Planning
  • Predictive Order Suggestion
  • Cutting-edge Data Analytics
  • Tracking POP Deployment
  • Tracking Campaign Execution
  • Tracking Share of Shelf
  • Tracking Planogram Compliance
  • Tracking Competition Activity
  • Customized Task Management
View Price Page
Basic (Thryv Command Center)
Free

Features

  • Centralized Inbox: 3 channels
  • TeamChat: 30-day viewable chat history
  • Phone & Video Calls: 60 minutes
  • Support: Email & online community only

Note:

  • Limited to 5 users
  • Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month

Plus (Thryv Command Center)
$20 /User/Month

Per Seat Per Month

Features

  • Centralized Inbox: 6 channels
  • TeamChat: 12-month retention
  • Phone & Video Calls: 300 minutes
  • Support: Phone, email, chat and online community

Note:

  • Unlimited seats may be purchased
  • Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Professional (Thryv Command Center)
$30 /User/Month

Per Seat Per Month

Features

  • Centralized Inbox: Unlimited channels
  • TeamChat: Unlimited retention
  • Phone & Video Calls: 600 minutes
  • Support: Phone, email, chat and online community

Note:

  • Unlimited seats may be purchased
  • Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Plus (Thryv Business Center)
$199 /Month

Per Location

Features

  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • 20 GB File Storage
  • Email & SMS Marketing Messages (Up to 5,000 messages)

Note:

  • All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Professional (Thryv Business Center)
$349 /Month

Per Location

Features

  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management(12 posts/month)
  • 50 GB File Storage
  • Professional Website(Up to 15 pages)
  • Email & SMS Marketing Messages (Up to 10,000 messages)

Note:

  • All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Unlimited (Thryv Business Center)
$499 /Month

Per Location

Features

  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management(12 posts/month)
  • Unlimited File Storage
  • Professional Website(Up to 15 pages)
  • Email & SMS Marketing Messages (Unlimited)

Note:

  • All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Plus (Thryv Marketing Center)
$199 /Month

Per Location

Features

  • Enhanced Local Listings (7 key sites)
  • Run up to 2 Paid Campaigns
  • Landing Page Templates
  • Online Presence Optimization
  • Real-Time Analytics
  • AI Powered Recommendations
  • Track up to 3 Competitors

Note:

  • All package levels require a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Professional (Thryv Marketing Center)
$349 /Month

Per Location

Features

  • Enhanced Local Listings (60+ sites)
  • Run up to 5 Paid Campaigns
  • Landing Page Templates
  • Online Presence Optimization
  • Real-Time Analytics
  • AI Powered Recommendations
  • Track up to 10 Competitors
  • Website Heat Mapping
  • Professional Website (Up to 15 pages)

Note:

  • All package levels require a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
ThryvPay
Others

Processing rates starting at

Basic: 2.60% + $0.30 per Transaction

Plus: 2.55% + $0.30 per Transaction

Professional Rates: 2.50% + $0.30 per Transaction

Features

  • Basic Rates
    • No minimum monthly processing volume
    • Card-not-present/online processing rate: 2.9% + $0.30
    • Bank Transfers Fees: minimum $1, 1% up to max of $9
    • Scheduled Payment Fee: $1 per payment
    • Deposit Fee: $0
  • Plus Rates
    • $40k+ monthly processing volume
    • Card-not-present/online processing rate: 2.85% + $0.30
    • Bank Transfers Fees: minimum $1, 1% up to Max $8
    • Scheduled Payment Fee: $0.50 per payment
    • Deposit Fee: $0
  • Professional Rates
    • $100k+ monthly processing volume
    • Card-not-present/online processing rate: Custom rate starting at 2.75% + $0.30
    • Bank Transfers Fees: minimum $1, 1% up to $7
    • Scheduled Payment Fee: $0 per payment
    • Deposit Fee: $0

Note:

  • No processing fees on your first $2,000 of transactions.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
View Price Page
Standard
$20 /User/Month

Automate and optimize your sales cycle

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
  • Automation and Process Management
    • Workflow rules
    • Email notifications
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
Professional
$35 /User/Month

Improve customer acquisition and accelerate growth

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
Enterprise
$50 /User/Month

Manage global CX operations with the complete CRM

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
Ultimate
$65 /User/Month

Scale exponentially with dedicated BI capabilities

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
    • Zoho Analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
CRM Plus
$69 /User/Month

Unify sales, service, and marketing on one platform

Features

  • Eight apps, all features included
  • Users have access to all apps
  • Fully integrated
CRM Flex
$14 /User/Month

billed Yearly

Build a custom sales, service, and marketing bundle

Features

  • Select the apps you need
  • Select editions and users for each app
  • Fully integrated
View Price Page

SCREENSHOTS

1Channel Screenshots
Thryv Screenshots
View 5 screenshot(s)
Zoho CRM Screenshots
View 13 screenshot(s)

INTEGRATIONS

    NA
  • WordPress
  • Stripe Payments
  • Jotform
  • MailChimp
  • Square Point of Sale
  • PayPal
  • Google Meet
  • Quickbooks
  • Zapier
  • MYOB
  • Clover
  • Zoom
  • Xero
  • Leadfeeder
  • Slack
  • Box
  • Zoho Creator
  • Zoho SalesIQ
  • Google Sheets
  • Zoho Desk
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Knowlarity
  • GotoMeeting
  • MailChimp
  • Adobe Sign
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Zoho Campaigns
  • GetResponse
  • Front
  • Dropbox Business
  • SurveyMonkey
  • Zoho Survey
  • QuoteWerks
  • Quickbooks
  • PandaDoc
  • Zoho Books
  • Zoom
  • Eventbrite
  • Xero
  • Zoho Forms
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • Zoho Meeting
  • Zoho Billing
  • Unbounce
  • GoToWebinar
  • Google Drive
  • Proposify
  • Shopify
  • Zoho Social

ALTERNATIVES

Top alternatives to 1Channel

Zoho CRM
Zoho CRM
Salesforce
Salesforce
Pipedrive CRM
Pipedrive CRM
SugarCRM
SugarCRM
Keap
Keap

Top alternatives to Thryv

HoneyBook
HoneyBook
Podium
Podium
Quickbooks
Quickbooks
Hibu
Hibu
Housecall Pro
Housecall Pro