{"id":21752,"date":"2026-09-29T22:00:51","date_gmt":"2026-09-29T16:30:51","guid":{"rendered":"https:\/\/www.saasworthy.com\/blog\/?p=21752"},"modified":"2026-09-30T18:06:50","modified_gmt":"2026-09-30T12:36:50","slug":"best-remote-access-software","status":"publish","type":"post","link":"https:\/\/www.saasworthy.com\/blog\/best-remote-access-software","title":{"rendered":"12 Best Remote Access Software for IT Departments in 2026"},"content":{"rendered":"

IT teams rarely need remote access just to see another computer’s screen. They need to troubleshoot employee devices, access unattended systems, transfer files, restart machines, support users across operating systems, and keep a record of who accessed what.<\/p>\n

That makes choosing the best remote access software less straightforward than picking the cheapest remote desktop tool. The right choice depends on your IT team’s size, device mix, support model, security requirements, integrations, and budget.<\/p>\n

We compared 12 widely used software for remote desktop control across areas to help IT teams narrow the list.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
12 Best Remote Access Software for IT Departments<\/b><\/td>\n<\/tr>\n
Software<\/b><\/td>\nBest For<\/b><\/td>\nMain Advantage<\/b><\/td>\nMain Limitation<\/b><\/td>\nStarting Price*<\/b><\/td>\n<\/tr>\n
NinjaOne<\/b><\/td>\nIT + endpoint management<\/td>\nRemote access combined with endpoint management and automation<\/td>\nQuote varies by endpoint volume<\/td>\nFrom $1.50\/device\/month at high volume<\/td>\n<\/tr>\n
TeamViewer<\/b><\/td>\nEnterprise support<\/td>\nBroad platform and support capabilities<\/td>\nHigher cost at advanced tiers<\/td>\n$50.90\/month<\/td>\n<\/tr>\n
Zoho Assist<\/b><\/td>\nSmall and midsize IT<\/td>\nAccessible remote support plans<\/td>\nLess comprehensive endpoint management<\/td>\nContact\/plan dependent<\/td>\n<\/tr>\n
Splashtop<\/b><\/td>\nRemote desktop performance<\/td>\nFast remote sessions and multi-monitor support<\/td>\nProduct tiers require comparison<\/td>\nFrom $6\/month<\/td>\n<\/tr>\n
AnyDesk<\/b><\/td>\nLightweight IT support<\/td>\nLightweight client and broad platform support<\/td>\nAdvanced controls cost more<\/td>\n$28.90\/month<\/td>\n<\/tr>\n
RemotePC<\/b><\/td>\nBudget-conscious teams<\/td>\nHigh device limits<\/td>\nPromotional pricing can vary<\/td>\n$1.95\/month<\/td>\n<\/tr>\n
BeyondTrust Remote Support<\/b><\/td>\nEnterprise IT<\/td>\nPrivileged access and session auditing<\/td>\nEnterprise-oriented deployment<\/td>\nCustom<\/td>\n<\/tr>\n
ConnectWise ScreenConnect<\/b><\/td>\nMSPs and IT teams<\/td>\nConcurrent technician licensing<\/td>\nAdvanced features cost more<\/td>\n$30\/month annually<\/td>\n<\/tr>\n
LogMeIn Rescue<\/b><\/td>\nHelp desks<\/td>\nTechnician-led support workflows<\/td>\nEnterprise pricing<\/td>\nCustom<\/td>\n<\/tr>\n
LogMeIn Resolve<\/b><\/td>\nIT operations + MSPs<\/td>\nRemote access, RMM and ticketing<\/td>\nBroader platform than basic remote access needs<\/td>\nCustom<\/td>\n<\/tr>\n
ManageEngine Remote Access Plus<\/b><\/td>\nEndpoint troubleshooting<\/td>\nDiagnostics and remote commands<\/td>\nWider ManageEngine ecosystem may be needed<\/td>\nFree up to 10 computers<\/td>\n<\/tr>\n
Chrome Remote Desktop<\/b><\/td>\nBasic\/free access<\/td>\nFree and simple<\/td>\nLimited IT administration<\/td>\nFree<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

*Prices are representative entry prices from vendor pricing information and may vary based on billing cycle, region, users, endpoints, promotions, taxes, and selected features.<\/i><\/p>\n

What Is Remote Access Software?<\/h2>\n

Remote access software lets an authorized user connect to, view, and control a computer or other device from another location. IT departments use it for remote troubleshooting, unattended device access, file transfers, system administration, employee support, and maintenance.<\/p>\n

Why Do IT Departments Need Remote Access Software?<\/h2>\n

Remote access helps IT teams troubleshoot devices, support users, and manage systems without being physically present. Here are the key ways these tools support IT work.<\/p>\n

    \n
  • Remote troubleshooting:<\/b> Technicians can diagnose and resolve desktop issues without visiting the user’s location.<\/li>\n
  • Unattended access:<\/b> IT staff can access servers and managed endpoints when no employee is present.<\/li>\n
  • Faster support:<\/b> Technicians can take control of a device instead of relying on long instructions over chat or phone.<\/li>\n
  • Distributed workforce support:<\/b> Remote and hybrid employees can receive support regardless of their location.<\/li>\n
  • Centralized control:<\/b> Teams can organize devices, technicians, permissions, sessions, and support activity from one console.<\/li>\n
  • Better auditability:<\/b> Session logs, recordings, permissions, and access history can help IT teams track remote activity.<\/li>\n<\/ul>\n

    How We Evaluated the Best Remote Access Software<\/h2>\n

    We assessed each software for remote desktop control across six key factors to determine how well it meets the practical needs of IT departments.<\/p>\n

    The evaluation considers more than feature count or price, with greater weight given to remote access, security, and IT management capabilities.<\/p>\n\n\n\n\n\n\n\n\n\n
    Evaluation Factor<\/b><\/td>\nWeight<\/b><\/td>\n<\/tr>\n
    Remote access and device support<\/td>\n25%<\/td>\n<\/tr>\n
    Security and access controls<\/td>\n20%<\/td>\n<\/tr>\n
    IT management capabilities<\/td>\n20%<\/td>\n<\/tr>\n
    Integrations and administration<\/td>\n15%<\/td>\n<\/tr>\n
    Pricing and licensing<\/td>\n10%<\/td>\n<\/tr>\n
    IT department and MSP suitability<\/td>\n10%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Our goal is to provide you with a practical, unbiased shortlist that helps you compare IT remote access software based on your IT team’s actual needs.<\/p>\n

    12 Best Remote Access Software for IT Departments<\/h2>\n

    We evaluated 12 top remote access tools across features, security, management, integrations, pricing, and IT fit. Here’s what we found and how they compare.<\/p>\n

    1. NinjaOne<\/h3>\n