{"id":21705,"date":"2026-09-21T22:00:43","date_gmt":"2026-09-21T16:30:43","guid":{"rendered":"https:\/\/www.saasworthy.com\/blog\/?p=21705"},"modified":"2026-09-25T11:30:04","modified_gmt":"2026-09-25T06:00:04","slug":"creatio-pricing","status":"publish","type":"post","link":"https:\/\/www.saasworthy.com\/blog\/creatio-pricing","title":{"rendered":"Creatio Pricing: Plans, Features & Which CRM Package Is Right for You? (2026)"},"content":{"rendered":"

Creatio is taking a different approach to CRM pricing in 2026. Instead of forcing businesses into a single all-in-one CRM package, the platform uses a composable pricing model where companies can choose the core Creatio platform and add the CRM products they actually need.<\/p>\n

That matters because Creatio is no longer simply a traditional sales CRM. The platform combines CRM applications, workflow automation, no-code development, and AI agents across sales, marketing, and customer service. Businesses can use Creatio Business & AI Studio as the core platform, add Creatio Sales, Creatio Marketing, and\/or Creatio Service, or move to the Unlimited model for organization-wide adoption.<\/p>\n

Creatio’s current U.S. pricing information lists the Growth platform at $40 per user per month, Enterprise at $55 per user per month, and Unlimited at custom pricing. Each of the three CRM products,Sales, Marketing, and Service is priced at $15 per user per month when purchased separately.<\/p>\n

There is an important pricing caveat, though: Creatio’s pricing calculator and regional pricing pages can display different currency-equivalent amounts, while the company’s U.S.-dollar product documentation continues to quote $40 and $55 for the core Growth and Enterprise plans. For that reason, buyers should use the official pricing calculator for their region before budgeting or signing a contract.<\/p>\n

So, if you’re comparing Creatio Growth vs Enterprise vs Unlimited, or trying to determine whether you need Sales, Marketing, Service, or the complete CRM stack, the real question isn’t simply \u201cHow much does Creatio cost?\u201d<\/p>\n

It’s which Creatio components you actually need, how many users will use them, and how much automation and AI you expect to run.<\/p>\n

Here’s a detailed breakdown of Creatio pricing, features, potential costs, and which package makes the most sense for different types of businesses in 2026.<\/p>\n

Creatio Pricing at a Glance (2026)<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n
Plan \/ Product<\/th>\nStarting Price<\/th>\nWhat It Is<\/th>\nBest For<\/th>\n<\/tr>\n<\/thead>\n
Growth<\/td>\n$40\/user\/month<\/td>\nCore Creatio Business & AI Studio platform<\/td>\nSMBs and growing teams<\/td>\n<\/tr>\n
Enterprise<\/td>\n$55\/user\/month<\/td>\nAdvanced core platform for enterprise automation<\/td>\nMid-market and enterprise teams<\/td>\n<\/tr>\n
Unlimited<\/td>\nCustom<\/td>\nFull platform + all CRM products with no per-user limits<\/td>\nLarge organizations and enterprise-wide adoption<\/td>\n<\/tr>\n
Creatio Sales<\/td>\n$15\/user\/month<\/td>\nSales automation application<\/td>\nSales teams<\/td>\n<\/tr>\n
Creatio Marketing<\/td>\n$15\/user\/month<\/td>\nMarketing automation application<\/td>\nMarketing and demand-generation teams<\/td>\n<\/tr>\n
Creatio Service<\/td>\n$15\/user\/month<\/td>\nCustomer service and case-management application<\/td>\nSupport and service teams<\/td>\n<\/tr>\n
AI Packages<\/td>\nCustom \/ usage-based<\/td>\nAdditional AI capacity through AI Credits<\/td>\nOrganizations with significant AI workloads<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Creatio’s current pricing model is built around the core Creatio Business & AI Studio platform plus separately licensed CRM products. Growth starts at $40 per user per month, and Enterprise starts at $55 per user per month in the company’s current U.S.-dollar pricing documentation. Sales, Marketing, and Service each start at $15 per user per month. Unlimited is custom priced and includes the complete platform and CRM product portfolio without per-user limits.<\/p>\n

Creatio’s pricing calculator also indicates that new customers may be subject to minimum purchasing requirements. On the current pricing page, the platform configuration shown has a minimum of five platform users, and the calculator displays a minimum annual purchase requirement in some regional configurations. Pricing also varies by currency, taxes, support package, user type, marketing contacts, and other components.<\/p>\n

What Is Creatio CRM?<\/h2>\n

Creatio is an AI-native CRM and workflow automation platform designed to manage customer-facing processes across marketing, sales, and service.<\/p>\n

Rather than treating CRM as a standalone database for contacts and opportunities, Creatio combines:<\/p>\n

    \n
  • Customer relationship management<\/li>\n
  • Workflow automation<\/li>\n
  • No-code application development<\/li>\n
  • AI agents<\/li>\n
  • Sales automation<\/li>\n
  • Marketing automation<\/li>\n
  • Customer service<\/li>\n
  • Analytics and reporting<\/li>\n
  • Process management<\/li>\n
  • Integrations<\/li>\n
  • Custom applications and objects<\/li>\n<\/ul>\n

    The platform’s three primary CRM applications are Creatio Sales, Creatio Marketing, and Creatio Service. All three are built on Creatio Business & AI Studio and include AI capabilities and ready-to-use CRM agents.<\/p>\n

    This makes Creatio particularly interesting for businesses that want more than a conventional sales pipeline.<\/p>\n

    For example, a company could use Creatio Sales to manage leads and opportunities, Creatio Marketing to run campaigns and nurture prospects, and Creatio Service to handle customer cases. All of those processes can operate on the same platform and customer data foundation.<\/p>\n

    The bigger differentiator is the no-code and AI layer. Creatio positions its platform around the ability to build and automate workflows without traditional coding while also using AI agents to execute tasks inside those workflows.<\/p>\n