Hotel and restaurant management can become an everyday struggle if not done right. In addition to property management software (PMS) that is required for property maintenance, POS or point of sale has emerged as a specialized system that takes care of all the sales needs. POS system can be used to centralize all the data and connect different amenities offered by the hotel. This allows the users to keep track of transactions, bookings, food orders, inventory requirements, stocks, sales, etc all from one platform.
In recent years, POS system has evolved into multi-functional hubs. According to a report, the POS market is forecasted to reach a market value of $18.1 billion by 2027. In addition to hotel management, POS is also being utilized by eCommerce stores maintaining accounts and tracking cash flow.
In this article, we will discuss the features, benefits, and pricing of the top hotel point of sale systems to help you make an informed decision. But first, let’s look into the key functionalities that you can expect from a hotel management system with POS.
- Fast service
- Error-free accounting
- Process automation
- Inventory management
- Employee management
- Sales reports
- Cash flow tracking
- Extended payment options
- Integrated supplier purchases
- Digital invoicing
- Customized marketing campaigns
Table of Contents
Top 5 hotel point of sale systems
There are several POS systems available in the market today for business. It can get a bit confusing to choose the best fit from a variety of options. So, we have listed out the best hotel POS system that you can explore for business.
1. Toast
Toast POS is one of the most popular POS systems for restaurants. It can be customized based on the business requirements. Restaurants can automate operations like tableside food ordering, payments, and purchase receipts. It offers a rich feature set that can be used on mobile devices.
POS functionality of Toast also extends to workforce management, designing and executing restaurants loyalty programs, sales analytics, generating real-time business reports, etc. Toast POS can be used offline as well for making transactions and processing payments.
Key features
- Gift card management
- eCommerce compatibility
- Touchscreen billing
- Ordering automation
- Barcode scanning
- Sales tracking
- API integration
- Inventory management
- Third-party integration
Pros
- Mobile support
- Cost-effective
- Offline transaction feature
- Enhanced business visibility
Cons
- Customer support can be better.
Pricing
Toast offers a freemium plan which is free of cost. In addition, it offers advanced paid subscription plans that start at $165/month.
2. TouchBistro
TouchBistro is one of the most popular hotel management systems with POS. It offers a powerful platform that helps restaurants manage their daily operations. It can be used to automate processes like ordering, payments, sales, inventory management, etc. It also offers a range of add-on products and third-party integrations that further simplifies bookings and transactions.
TouchBistro offers extended functionality where users can design, order, and sell digital and physical gift cards. It also offers loyalty programs that help restaurants build customer relations and convert first-time guests into regular consumers.
Key features
- Gift card management
- 24X7 customer support
- Sales tracking
- Loyalty program
- Discount management
- Ordering automation
- Cash flow management
- Touchscreen billing
- Inventory management
Pros
- Flexible
- Easy to use
- Cost-effective
- Mobile support
Cons
TouchBistro is only iOS and Mac compatible.
Pricing
TouchBistro offers subscription plans that start at $69/month.
3. LightSpeed Restaurant
LightSpeed restaurant is a POS solution that allows restaurants to manage their orders from end to end. It offers a contactless tableside online ordering system for fast service. It can be used to implement process automation in services like payments, delivery, employee management, sales tracking, etc.
LightSpeed POS system also works in integration with eCommerce platforms to provide service at doorstep. This is a step ahead in establishing good customer relations. It has an in-built EMV-compliant terminal restaurant POS system that keeps real-time track of order and delivery status. It also suggests the latest trends in the food industry that benefits both vendors as well as the customers.
Key features
- EMV-compliant terminal POS system
- API integration
- eCommerce integration
- Barcode scanning
- Customer account profile management
- Touchscreen billing
- Inventory management
- Ordering automation
- Help desk
- 24X7 customer support
- Employee management
- Contactless sales tracking
Pros
- Mobile support
- Intuitive UI
- Efficient workforce management
- Robust floor management module
Cons
- LightSpeed restaurant only has iOS and Mac compatibility.
Pricing
LightSpeed restaurant POS system offers subscription plans that start at $59/month with a free trial.
4. POSist
POSist is an end-to-end management platform that is best suited for all types of food outlets. It offers both online and offline functionality that can be used to automate restaurant-related processes like tableside ordering, cashless payment, digital receipts, etc.
In addition, POSist offers in-built tools for accounting, payroll management, sales analytics, and real-time cash flow reporting. It also has an integrated theft-control application with encrypted servers to avoid any financial or asset loss. POSist also integrates with digital wallets to provide hassle-free payment options.
Key features
- Theft-control application
- Digital wallet compatibility
- Inventory management
- Sales tracking
- Gift card management
- Ordering automation
- Touchscreen billing
- Payroll management
- 24X7 customer support
- Error-free accounting
- POS invoicing
- Customer Database
- Multi-currency
Pros
- Flexible
- Secure
- Easy to use
- Online and offline functionality
- Fast service
- Improved productivity
- iOS and Android compatibility
Cons
eCommerce integrations could improve.
Pricing
Request a quotation for pricing.
5. eZee Absolute
eZee absolute is a hotel management software with a POS solution. It combines PMS and POS functionality to provide a complete package. This platform comes with in-built GDS/OTA integration that allows restaurants and hotels to advertise their services online. This improves business visibility and helps restaurants attain global visibility.
eZee POS solution can be used to automate daily restaurant activities like ordering, payments, and accounting. In addition, it also allows multi-property management and review management. eZee POS system allows multi-user login that enables users to easily share data. It is also compatible with mobile devices that allow remote access.
Key features
- GDS/OTA integration
- Multiple-user access
- Multi-property management
- Inventory management
- Guest experience
- Online booking
- Reviews management
- Sales tracking
- Cash flow management
- Automated accounting
- API integration
- Front office management
Pros
- Unlimited commission-free booking
- 24X7 customer support
- Free product training
- Flexible
- Android and iOS compatibility
Cons
eZee absolute is a fully internet-based system that requires high-speed internet to function optimally. So, if the internet connection is poor, the software might process slowly.
Pricing
eZee absolute offers subscription plans starting at $45/month along with a free trial.
Conclusion
POS system is a must-have platform for business owners in the hospitality sector. Hotels with multiple amenities can use POS systems to centralize and automate their processes. It is a cloud-based solution that is easy to use, access, and maintain. POS systems also come with in-built security tools that protect the digital and financial assets of the business from cyber threats.
In this article, we have discussed the top 5 hotel POS systems. If you wish to explore further, connect to us at SaaSworthy.
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