Any activity or set of operations targeted at achieving an organizational goal is referred to as a business process. Business Process Management is defined as the process of enhancing a company’s growth from beginning to end by assessing it. It also helps the company by creating workable models for various scenarios, implementing improvements, monitoring the improved process, and continuously optimizing it. Design, execution, modeling, monitoring, optimization, re-engineering, and so on are all parts of business project management. For example, a procurement firm may have business processes such as purchasing, invoice, reconciliation, and account receivable. An advertising agency, on the other hand, would have processes such as cost estimating, approval, and review.
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Why does Business Process Management Matter?
Business Process Management tools are used by businesses to automate operations during business processes. BPM tools improve the overall order, perception, and functionality of a business process’s workflow. On the other hand, BPM is a continuous activity that necessitates a continuous process. In contrast to a project, which is a one-time assignment.
Using BPM technologies in the workplace will help eliminate chaos in the processes that make up a business process. A BPM tool provides total visibility into corporate processes, allowing enhanced error detection. Resulting, businesses will be able to function more efficiently and save money. Users that want to increase their operational efficiencies should choose the best BPM tool available. The business process management market was worth USD 3.38 billion in 2020, and it is predicted to grow to USD 4.78 billion by 2026, with a compound annual growth rate of 6.26 percent (2021-2026).
BPM tools are used to develop a systematic approach to improving business processes. They are used to create, implement, and automate business processes to reduce workplace errors, inefficiencies, and miscommunication. The features and capabilities of BPM software are expanding in perfect sync with the world’s digital transformation. Apart from process modeling and automation, most BPM software has evolved into comprehensive platforms that are user-friendly, available as a SaaS service, and integrate smoothly with other applications. G2 Crowd is an independent peer-review platform that performs an excellent job of categorizing BPM software products based on features and ratings. Check out their list of the best BPM tools available.
5 Best Business Process Management Software in 2022
Following are the top 5 Business Process Management Software in 2022 that are suitable for businesses of all scales.
KiSSFLOW
KiSSFLOW is a piece of software designed to keep things running smoothly. It was created with the modern workplace in mind. KiSSFLOW makes all of the company’s work more convenient, efficient, and manageable. Workflow management, case management, project management, and collaboration are all covered by the program. KiSSFLOW allows individuals to create their ideal workplace. KiSSFLOW has almost 10,000 clients who have given positive feedback. A digital workplace, workflow management, process management, procurement cloud, project management, and low-code are among the software’s features.
Users can choose from three different plans using KiSSFLOW’s business process management software: basic, advanced, and full. Each package includes a free trial, which is a unique feature.
Features
Predefined Apps Templates
KiSSFLOW BPM is focused on quick prototyping and changes. Installing ready-made programs from the marketplace is possible with this functionality. Users can avoid redundant effort and reuse when needed as a result.
Visual Workflow Tool
KiSSFLOW BPM’s basic notion is to develop and change workflows and processes in a way that a system can follow. The visual workflow tool creates a business process with a uniform graphical representation.
Administrative Features
When processes go wrong, it is worth having in-house support to fix small issues. The technology empowers administrators, allowing them to take responsibility for procedures and assure task continuity and data security.
Single Sign-On
The most prevalent feature of BPM solutions is this. SSO allows users to log in using a single set of credentials across multiple software platforms.
Role-based access control
The majority of workflows contain sensitive data that should not be shared with everyone. KiSSFLOW’s workflow management solution lets users control what their team members can see and edit based on their roles.
Pros
- Users can create their process by deciding what information is required, who a ticket should be routed to, and who makes the ultimate decision.
- Interact with other stakeholders throughout the process, readily answering questions and providing comments.
- View a user’s entire ticket history. Users may easily locate files from previous tickets in KiSSFLOW, even if they can’t find them on their desktop.
Cons
In terms of user-friendliness and interface, it’s about average.
Pricing
KiSSFLOW starts at $9 per user. A free trial is also available.
ProcessMaker
ProcessMaker is a BPM tool that helps automate intense, complicated, and enterprise-level business processes. ProcessMaker accelerates your company’s digital transition in days. Users may automate processes across different departments and systems with ProcessMaker, reducing manual tasks, bottlenecks, and data silos. Users will also increase process visibility and tracking across the entire enterprise.
ProcessMaker makes use of a low-code and straightforward decision point. To get started, users only need to drag and drop tasks, add forms, users, and other simple features. Users may quickly implement solutions by automating workflows in weeks rather than months as in the past. This aids the user in maintaining a high level of functioning and customer satisfaction.
Features
Document Generation
It allows users to create documents for business operations and includes many customizable templates.
Process Design
It can design unique workflows that are aligned with corporate goals.
Process Repository
It can be used as a library where users can save previously used or designed workflows for later use or use portions of them in new custom processes.
Permissions for Sharing
It allows decision-makers to share processes with the appropriate staff with ease.
Accessibility
It allows users to access workflows and processes from anywhere.
Pros
- ProcessMaker allows businesses to take control of their operations.
- It is simple and quick to construct processes.
Cons
- Some versions are published with significant problems, which might reduce productivity in a large firm.
- Although ProcessMaker is installed in good infrastructure, the tool’s performance in some versions can be enhanced.
Pricing
ProcessMaker pricing information is provided by the software provider or obtained from publicly available pricing materials. The seller must undergo final cost negotiations to purchase ProcessMaker. A free trial is available. The standard one is $1495 per month, and the enterprise is $2479 per month.
Bizagi
Bizagi is a low-code business process management platform that leads the industry. The software simulates and automates a platform that connects people, applications, robots, and data in one place. By empowering people to lead digital change, Bizagi promotes meaningful collaboration between business and IT. They assist firms across industries in working more efficiently to boost employee-customer relationships.
Bizagi is used by top companies all around the world. Users may run high-performance enterprise apps in a secure environment, create contextualized experiences, use graphical monitoring tools, and use a single automation platform for all processes and devices.
Bizagi offers three products: Bizagi Studio, Bizagi Engine, and Bizagi BPMN, which cover a broad range of functions for both small and large organizations.
Features
Multiple Functionalities
Its features make automated procedures more efficient and faster than ever before. It has a fantastic cost-to-benefit ratio, excellent customer support, quick development, security, and flexibility.
Helps Businesses Acquire a Competitive Edge
This business process management system assists businesses in ensuring that critical business processes are properly managed and organized. The business can get an advantage over the competition by ensuring that business operations are handled effectively.
Low-Code Application Development
Bizagi also offers the opportunity to construct high-quality and competitive applications without requiring extensive technical knowledge.
Flexibility and Versatility
Implementing Bizagi is simple for small and large projects alike due to its flexible approach. Meanwhile, the software’s versatility enables the user to get the most out of it, optimize the benefits it offers, and achieve long-term success. The program can assist firms in resolving critical difficulties in document process modeling and, ultimately, in company reinvention. Businesses of any size can benefit from the Bizagi suite, which can help them develop and succeed.
Pros
- It enables collaboration with customers on processes.
- It enables the creation of excellent world documents.
- It has a clear picture of how the procedure will work.
- It allows users to create workflow roles.
Cons
- It has an option to export to a format other than Bizagi Engine.
- It exports file localization.
Pricing
They offer a performance-based pricing model, so users only pay for what they use. Bizagi also offers a 30-day free trial, so users can be sure before paying. It starts from free.
Creatio
Creatio is an award-winning BPM tool for marketing, sales, and service that helps to manage business processes across the whole customer journey on a single low-code platform. Creatio can help users automate tasks, establish rules, and comply with third-party requirements. By organizing their customer journeys and accelerating lead-to-revenue, Creatio improves marketing. Creation speeds up the entire sales process, from lead to repeat sales, in sales. Creatio will help users improve their service by streamlining customer interactions and speeding up service delivery. Its software helps firms accelerate their sales, marketing, service, and operations. Creatio has a global presence, with operations in 110 countries.
Features
Sales Forecasting
With clever filtering, users may compare sales indicators over time.
System Designer
For multilingual settings, customize the user interface, data views, and business logic, and apply system localization.
Business Process Management
Modeling, execution, monitoring, and analysis help to simplify and automate business processes. It sets paths and activities using context-based patterns to improve outcomes.
Document Flow Automation
Track documents in the system, determine their category, and associate them with clients, opportunities, orders, and other items.
Customer Segmentation
Improve client communication by categorizing them by industry, revenue, priority, or personal preference.
Pros
- Data visualization is a strong point of the platform.
- Custom dashboards aid in the analysis of lead conversion funnels and the monitoring of sales performance so that informed decisions can be made about process improvements.
Cons
While storing changes, users occasionally see a slowness.
Pricing
Studio, Studio Enterprise, and Studio Free are the three tools included with the Creatio BPM software. The Studio free has limited features but is still effective for small businesses. Users can try Studio for free for a 14-day trial period. Studio enterprise charges $25 per user per month.
Nintex
Nintex is visual planning, mapping, and management software for business processes. Workflow automation, digital forms, and robotic process automation are also available for a variety of sectors and business divisions. Users can also customize their dashboards and save all important processes and tasks as bookmarks. Users can also improve their business processes through company-wide collaboration and real-time feedback.
It also allows users to create process maps for continuous process management. Nintex now gathers all of a user’s information and forms digitally, eliminating the need for paper forms. It also includes features for swiftly configuring stakeholders and approving changes with a single click. The dashboard also allows users to set up obligatory signoff and notifications.
Features
- Nintex Promapp assists users in mapping and maintaining processes.
- Advanced workflow and robot process automation allow users to automate procedures.
- It also provides e-signature and digital forms tools for automating operations.
- Nintex Hawkeye provides information about the process’ efficacy.
Pros
- Processes are kept in one convenient spot.
- In the map view, there is a good visual for following the processes.
- Processes are simple to update or adjust.
Cons
- More than one expert is included.
- It is an AutoSaved option.
- Additional reporting options are available.
Pricing
Nintex has two different pricing options, including standard Nintex Promapp: $910 per month and $1400 per month for Nintex Promapp Enterprise process mapping and management, feedback and collaboration, customizable dashboards, and more are all included in both options. A free trial is also available.
Conclusion
Business process management (BPM) is a critical idea that should be used in all businesses, large and small. BPM refers to the methods and tactics used to model, analyze, manage, and change a business process for increased efficiency and utility. Finally, Business Process Management enables businesses to reach their objectives faster, better, cheaper, and more efficiently. It offers a methodical strategy for gaining these advantages. In this article, we discussed the 5 best platforms for business process management.
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